Preface to the 3rd edition
preface

I.
Self-concept and communication anxiety

1.
Communication and Self-Concept
1) The process of forming self-concept
2) Self-concept and communication style
2.
Communication anxiety
1) The concept of communication anxiety
2) Types of communication anxiety
3) Causes of communication anxiety
4) How to deal with communication anxiety

II.
Self-disclosure and empathetic conversation

1.
self-disclosure
1) The concept of self-disclosure
2) The efficacy of self-disclosure
3) Dimension of self-disclosure
4) Method of self-disclosure
2.
empathetic conversation
1) The concept of empathic listening
2) How to practice empathic listening
3) How to express emotions: Nonviolent communication

III.
Principles of conversation

1.
Principle of cooperation
1) Principle of cooperation
2) Conversational Implications
2.
Principles of etiquette
1) Rules of etiquette
2) Principle of politeness
3) Theory of etiquette

IV.
nonverbal communication

1.
The essence of nonverbal communication
1) The concept of nonverbal communication
2) Types of nonverbal communication
2.
Use of nonverbal communication
1) Functions of nonverbal communication
2) Principles of using nonverbal communication

V.
Communication Culture and Language Community

1.
cultural dimension
1) High-context and low-context cultures
2) Cultural Dimensions Theory
2.
language community
1) Dictionary definition of language community
2) Variables of the language community
3) Conditions of a language community: discourse conventions
4) Scope of the language community: multi-layered and overlapping
5) Discourse community

VI.
Organizing persuasive messages for presentations and speeches

1.
Synchronization step organization
1) Types of persuasive message organizations
2) Origin of the synchronization stage organization
3) Detailed steps of the synchronization stage organization
4) Characteristics of the synchronization stage organization
5) Synchronization stage according to the listener's position
2.
Content connection expression
1) The concept of content connection expression
2) The nature of content connection expression
3) Types of content connection expressions
4) Function of content connection expression

VII.
Listener Analysis

1.
Principles of Audience Analysis
1) The importance of audience analysis
2) Elaboration likelihood model
2.
Audience Analysis and Message Organization
1) Key variables in message organization
2) Comprehensive application of key variables

VIII.
Speaker's credibility and emotional persuasion strategies

1.
The speaker's credibility
1) The origin of the speaker's credibility
2) The concept of speaker credibility
3) The level of credibility of the speaker
4) Ways to increase the speaker's credibility
2.
Emotional persuasion strategies
1) The concept of emotional appeal
2) The importance of emotional appeal
3) Types of emotional appeals
4) Strategies for using emotional appeals

IX.
Argumentation: A Rational Persuasion Strategy

1.
Principles of Argumentation
1) The concept of argument
2) Conditions of argument
3) Elements of argument
4) Toulmin's argument model
2.
Methods and Fallacies of Argumentation
1) Deductive argument
2) Inductive argument
3) Causal argument
4) Analogical argument
5) Other error types

X.
discussion

1.
The essence of the discussion
1) Nature of the discussion
2) Purpose of discussion
3) Topic of discussion
4) Rules of discussion
5) Types of discussion
2.
Method of discussion
1) Burden of proof
2) Essential issues
3) Introductory model
4) Opposition newspaper

XI.
Discussion and negotiation

1.
Discussion
1) Concept and types of discussion
2) Roles and attitudes of discussion participants
3) Discussion procedures
4) Communication methods for discussion
5) How to deal with discussion issues
6) Symptoms and prevention of groupthink
7) Principles of meetings
2.
negotiation
1) The concept of negotiation
2) Principles of negotiation
3) Negotiation procedures
4) Negotiation strategy

XII.
Interview and Presentation

1.
Interview
1) The nature of the interview
2) Interview procedure
3) How to ask interview questions
4) Interview
5) AI Interview
2.
presentation
1) The nature of the presentation
2) Presentation content composition
3) Design and production of media materials
4) Presentation expression strategy
5) Interaction with the audience

References
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In today's world, where communication is more important than ever, this book introduces methods for communicating effectively and providing comfort to one another, focusing on "empathy."
The concepts related to communication covered in this book extend from the inner self of the individual to human society, including self-assessment for communication, self-disclosure and empathy for interpersonal relationships, nonverbal communication that facilitates conversation, and the language community that is the premise of communication.
It also specifically covers various forms of communication, such as speeches, arguments, debates, discussions, negotiations, interviews, and presentations.
It will help to enrich the understanding of basic concepts related to communication and to build a solid theoretical background, but it will also be of particular help to teachers and prospective teachers who teach speaking skills to students in elementary, middle, and high schools.
This book consists of 12 parts and 24 chapters.
Each chapter begins with a helpful introduction explaining why the topic is being covered and how the content of this chapter connects to the previous one.
The text provides a detailed explanation of the main concepts and theoretical background covered in each chapter, and includes various case studies.
In particular, through the 'Speech Teacher's Notes', it explains what teachers should keep in mind and what would be good to refer to when teaching speaking.
Finally, ‘Direction of Speaking Education’ summarizes the key concepts learned in each chapter and explains what to keep in mind when teaching speaking.