
People who speak well have a different way of speaking.
Description
Book Introduction
Practical Speaking Strategies for Those Tired of Difficult Relationships
Baidu, China's largest portal site, has a dedicated speaking star instructor.
Conversation skills developed through training countless employees for over 10 years
Conflicts at work or at home are usually caused by a lack of proper communication.
You tell yourself to speak calmly and gently, but when you actually open your mouth, the words don't come out as you want.
As a result, awkward situations keep arising and misunderstandings arise that are different from my intentions.
If this happens repeatedly, it can create irreversible conflicts between colleagues or family members.
The reason why you keep saying things that are different from what you intended and hurting or causing misunderstandings to the other person is because there is a hidden psychological problem related to empathy.
The author of this book combined his experience training over 10,000 employees at over 300 companies with the research findings of modern psychology to perfect a conversation method for most conflict situations we encounter in life.
Depending on the purpose of the conversation, it presents a methodology for how to interpret the other person's words and express acceptance or rejection by differentiating the situation.
It also teaches us how to empathize, listen, and approach different types of people.
There are also tests included here and there to help you find out what type of person you are, so you can reflect on what kind of person you are and how you speak.
The practical practice notes at the end of each chapter help you easily internalize the author's speaking techniques and apply them immediately.
If you want to create positive outcomes through meaningful conversations rather than empty rhetoric, if you want those around you to listen and respond to what you have to say, if you want to resolve conflicts and attract more opportunities and people, this book will provide specific and practical answers.
Baidu, China's largest portal site, has a dedicated speaking star instructor.
Conversation skills developed through training countless employees for over 10 years
Conflicts at work or at home are usually caused by a lack of proper communication.
You tell yourself to speak calmly and gently, but when you actually open your mouth, the words don't come out as you want.
As a result, awkward situations keep arising and misunderstandings arise that are different from my intentions.
If this happens repeatedly, it can create irreversible conflicts between colleagues or family members.
The reason why you keep saying things that are different from what you intended and hurting or causing misunderstandings to the other person is because there is a hidden psychological problem related to empathy.
The author of this book combined his experience training over 10,000 employees at over 300 companies with the research findings of modern psychology to perfect a conversation method for most conflict situations we encounter in life.
Depending on the purpose of the conversation, it presents a methodology for how to interpret the other person's words and express acceptance or rejection by differentiating the situation.
It also teaches us how to empathize, listen, and approach different types of people.
There are also tests included here and there to help you find out what type of person you are, so you can reflect on what kind of person you are and how you speak.
The practical practice notes at the end of each chapter help you easily internalize the author's speaking techniques and apply them immediately.
If you want to create positive outcomes through meaningful conversations rather than empty rhetoric, if you want those around you to listen and respond to what you have to say, if you want to resolve conflicts and attract more opportunities and people, this book will provide specific and practical answers.
- You can preview some of the book's contents.
Preview
index
Prologue
Have a conversation that touches the heart, not a conversation that changes the mind.
PART 1 Know thyself, know thy enemy
Practice 1: Listen with all your heart
_Put me down and look into the truth
Practical 2 Question Toolkit
_Lead good answers with good questions
Real-life 3: People Talking About Their Emotions
_Become a welcome storyteller
Practice 4: When you meet a stubborn person
_Treat others with gentleness
Practice 5: Communicating with People You Don't Like
Add positive energy to your conversations
6 Types of Conversation Between Men and Women in Real Life
_Likeable words attract opportunities and people.
Practice 7: Parent-Child Conversation
Stop violent communication
PART 2 Resolve conflicts with your partner
Practice 8: Correcting Emotional Coordinates
_Use all your emotions for your own benefit.
Practical 9: The Psychological Warfare of Rejection
_Make unpleasant conversations cheerful
10 Practical Rules for Resolving Value Conflicts
Don't get swept up in the trend
Practice 11: Finding the Third Way
_Become a true master of communication
The 'Four Major Treatment Methods' of Practical Communication 12
_Look back at the way you speak
13 Languages in Practice Summary Window
_Take advantage of our life-changing language guidance service.
Practice 14 Mind Organizing Window
_Write a record and communicate with your heart.
Have a conversation that touches the heart, not a conversation that changes the mind.
PART 1 Know thyself, know thy enemy
Practice 1: Listen with all your heart
_Put me down and look into the truth
Practical 2 Question Toolkit
_Lead good answers with good questions
Real-life 3: People Talking About Their Emotions
_Become a welcome storyteller
Practice 4: When you meet a stubborn person
_Treat others with gentleness
Practice 5: Communicating with People You Don't Like
Add positive energy to your conversations
6 Types of Conversation Between Men and Women in Real Life
_Likeable words attract opportunities and people.
Practice 7: Parent-Child Conversation
Stop violent communication
PART 2 Resolve conflicts with your partner
Practice 8: Correcting Emotional Coordinates
_Use all your emotions for your own benefit.
Practical 9: The Psychological Warfare of Rejection
_Make unpleasant conversations cheerful
10 Practical Rules for Resolving Value Conflicts
Don't get swept up in the trend
Practice 11: Finding the Third Way
_Become a true master of communication
The 'Four Major Treatment Methods' of Practical Communication 12
_Look back at the way you speak
13 Languages in Practice Summary Window
_Take advantage of our life-changing language guidance service.
Practice 14 Mind Organizing Window
_Write a record and communicate with your heart.
Detailed image

Into the book
* People who live locked in their own world cannot hear the voices of others.
You have to open the door yourself and come out.
Listening and empathizing with others is the first step to building healthy relationships.
* There are times when you want to help someone and suggest your own ideas or methods.
On the other hand, I also want to readily help out when someone asks or requests something.
Some people call themselves 'OO experts' and offer advice and help.
However, if the gist of the question is not clear during the conversation, no one can give an accurate answer.
Wrong answers or different opinions make the other person feel awkward.
In severe cases, it can even lead to trouble.
* If you were S, who would you want to talk to? In fact, your friend's depression might not be as serious as you think.
People who ask you, “What should I do?” don’t really want a solution.
I just need someone to open my heart to.
Therefore, there is no need to struggle to find a solution.
"I see.
Sometimes, just one word of sympathy, like “It must be hard,” is enough.
* A master of communication creates a sense of empathy with others and captures their hearts.
Advertisements that tingle your nose, speeches that make your heart race, and songs that deeply move you all touch people's emotions and manipulate them to the extent they desire.
* Perfectionists have extremely high standards for themselves, others, work, and life.
They always use words like 'must', 'definitely', and 'absolutely' and try to plan and execute meticulously.
In all things, we follow principles and focus on right and wrong rather than the results.
“We have to be clear about this,” “We have to have principles,” “Let’s play by the rules,” “We’ve never discussed this before,” are some of the phrases they frequently use.
* A cold-blooded person who speaks harshly likes to speak with a sharp tongue.
He is good at making others feel awkward by speaking frankly.
He either speaks softly and sharply, or bites a knife in his mouth and hurts the other person's feelings.
* When a man has time to himself, it is also good for a woman to feel alone for a while.
Enjoy the freedom of chatting with friends or enjoying brunch alone.
You will be able to experience unprecedented freedom and independence.
* Saying 'no' won't cause the end of the world.
Rather, people who cannot refuse end up with low self-esteem and unable to accept themselves.
If you don't open your heart, you won't be able to say 'no' bravely.
The first time is difficult.
You must learn how to express your opinions bravely, even if it is only through practice.
* Values are the ‘rules of conduct’ or ‘coordinates of life’ hidden in the unconscious.
As we grow, we accumulate experiences and combine knowledge, information, and wisdom, and once formed, it is not easily changed.
Because we have values, humanity shares the joys and sorrows of life and lives its own lives.
Even when having a conversation, different values create different perspectives on the same issue.
Of course, this causes all kinds of conflicts and friction.
The reason why they form an insurmountable conflict or become enemies is because they have different values.
* The problem of profit becomes worse the more it is avoided.
The best way is to make it public and negotiate together.
The issue should be formally discussed during a company meeting.
Discuss the issue in a format that both parties agree on, and ensure that all relevant personnel participate.
* Sometimes it's better to say nothing.
When you're with someone you can relate to, when explaining things just makes things worse, when your thoughts aren't quite right, or when it's not the right place to talk.
In such cases, it is better to remain silent.
* When people face problems in communication, they try to learn better techniques or methods.
But even if you apply what you've learned, the results are often not ideal.
This is because communication is not a problem that can be solved naturally by simply changing the way we speak.
We need to adapt the scenario that is the foundation of our inner being.
In other words, rather than changing the words, we need to change the scenario and change the ‘framework of the conversation.’
* There is no need to be afraid of writing.
Aren't you trying to become a great writer?
There's no need to weave a grand story.
Let's approach it with the conviction that the moment writing becomes a small habit in our lives, we will learn to enjoy life.
You will also learn to keep a piece of paper's distance from the noisy outside world.
You have to open the door yourself and come out.
Listening and empathizing with others is the first step to building healthy relationships.
* There are times when you want to help someone and suggest your own ideas or methods.
On the other hand, I also want to readily help out when someone asks or requests something.
Some people call themselves 'OO experts' and offer advice and help.
However, if the gist of the question is not clear during the conversation, no one can give an accurate answer.
Wrong answers or different opinions make the other person feel awkward.
In severe cases, it can even lead to trouble.
* If you were S, who would you want to talk to? In fact, your friend's depression might not be as serious as you think.
People who ask you, “What should I do?” don’t really want a solution.
I just need someone to open my heart to.
Therefore, there is no need to struggle to find a solution.
"I see.
Sometimes, just one word of sympathy, like “It must be hard,” is enough.
* A master of communication creates a sense of empathy with others and captures their hearts.
Advertisements that tingle your nose, speeches that make your heart race, and songs that deeply move you all touch people's emotions and manipulate them to the extent they desire.
* Perfectionists have extremely high standards for themselves, others, work, and life.
They always use words like 'must', 'definitely', and 'absolutely' and try to plan and execute meticulously.
In all things, we follow principles and focus on right and wrong rather than the results.
“We have to be clear about this,” “We have to have principles,” “Let’s play by the rules,” “We’ve never discussed this before,” are some of the phrases they frequently use.
* A cold-blooded person who speaks harshly likes to speak with a sharp tongue.
He is good at making others feel awkward by speaking frankly.
He either speaks softly and sharply, or bites a knife in his mouth and hurts the other person's feelings.
* When a man has time to himself, it is also good for a woman to feel alone for a while.
Enjoy the freedom of chatting with friends or enjoying brunch alone.
You will be able to experience unprecedented freedom and independence.
* Saying 'no' won't cause the end of the world.
Rather, people who cannot refuse end up with low self-esteem and unable to accept themselves.
If you don't open your heart, you won't be able to say 'no' bravely.
The first time is difficult.
You must learn how to express your opinions bravely, even if it is only through practice.
* Values are the ‘rules of conduct’ or ‘coordinates of life’ hidden in the unconscious.
As we grow, we accumulate experiences and combine knowledge, information, and wisdom, and once formed, it is not easily changed.
Because we have values, humanity shares the joys and sorrows of life and lives its own lives.
Even when having a conversation, different values create different perspectives on the same issue.
Of course, this causes all kinds of conflicts and friction.
The reason why they form an insurmountable conflict or become enemies is because they have different values.
* The problem of profit becomes worse the more it is avoided.
The best way is to make it public and negotiate together.
The issue should be formally discussed during a company meeting.
Discuss the issue in a format that both parties agree on, and ensure that all relevant personnel participate.
* Sometimes it's better to say nothing.
When you're with someone you can relate to, when explaining things just makes things worse, when your thoughts aren't quite right, or when it's not the right place to talk.
In such cases, it is better to remain silent.
* When people face problems in communication, they try to learn better techniques or methods.
But even if you apply what you've learned, the results are often not ideal.
This is because communication is not a problem that can be solved naturally by simply changing the way we speak.
We need to adapt the scenario that is the foundation of our inner being.
In other words, rather than changing the words, we need to change the scenario and change the ‘framework of the conversation.’
* There is no need to be afraid of writing.
Aren't you trying to become a great writer?
There's no need to weave a grand story.
Let's approach it with the conviction that the moment writing becomes a small habit in our lives, we will learn to enjoy life.
You will also learn to keep a piece of paper's distance from the noisy outside world.
--- From the text
Publisher's Review
What type of person are you?
Look back at your speech and understand the other person's characteristics.
Everyone has experienced communication breakdowns at home, at work, with friends, colleagues, and lovers.
It is not uncommon for unnecessary misunderstandings and conflicts to arise because people do not listen well, are stubborn, have difficulty expressing their refusal, or become emotionally agitated.
Everyone wants to have healthy relationships and pleasant conversations with people, but it's never easy.
Even when it comes to the same words, the people, events, and things that come to mind are different for each person, and the senses that they react to are also different for each person.
How can we easily communicate when we are so different?
The author of this book combined his experience training over 10,000 employees at over 300 companies with the research findings of modern psychology to compile a communication method for most conflict situations we encounter in life.
Each relatable case and speaking strategy is accompanied by psychological reasons and explanations.
Above all, it is characterized by the fact that it organizes systematic and specific conversation methods by type.
It contains practical speaking tools, such as the 5+3+3 rule of listening, techniques for breaking stubbornness, and 6 steps of communication to change the other person's behavior.
I can easily remember the principles and apply them to immediately change my thoughts and actions.
The more you learn to speak, the more opportunities will come your way and the fewer conflicts you will have.
“I am wandering around looking for a way out of a difficult relationship,
“Not many people reflect on how they speak.”
Do you habitually compliment others? Or do you find fault and find fault? Do you tend to align your interests with others'? If you're experiencing difficulties in your relationships with others, it's time to reflect on who you are and how you speak.
But most people end up looking for answers in the wrong places.
Knowing yourself and knowing others allows you to build healthy relationships and communicate happily.
There are often times in our daily lives when we have to say no.
If you fail to say "no" in situations where you should be expressing your refusal, you will end up hurting someone and hurting their feelings.
And if this happens repeatedly, it eventually creates a conflict that is difficult to heal.
The author says that not being able to say "no" is more likely a problem with you than with the other person.
People who can't say no usually hear this voice inside them.
· I'm worried that person will get hurt.
· I like a peaceful situation where no conflict arises.
· What if I reject my boss's opinion and get retaliated against?
· What if I say I don't want to work overtime and lose my job?
· What if I tell a customer that I can't do something and they file a claim?
The author advises not to underestimate other people's ability to accept emotions.
He says that when you unilaterally give in and back down because you are overly concerned about other people's feelings, you are effectively not giving the other person a chance to 'take responsibility for themselves' and are like applying your own moral standards to others.
If you have objectively evaluated the various conditions and have reasonably concluded that it is unacceptable, then it is best to say 'no'.
The author says that men and women cannot communicate properly if they do not understand each other's characteristics.
There are differences in how we deal with stress and the purpose of our conversations is also different.
When a man faces a difficulty, he focuses all his energy on finding a way to solve the problem, excluding all interference.
So I like being alone rather than talking to someone.
When a woman tries to talk to her boyfriend after seeing his unpleasant expression, he looks away or reacts slowly. The woman feels upset and gets angry because of his attitude of not being able to focus on her.
And that's how the war begins.
The author says that the secret to speaking and communicating is a matter of understanding and training the other person.
So, we categorize the subjects with whom we have difficulty communicating, delve into their subconscious from a psychological perspective, and analyze them to find the final answer necessary for smooth communication training.
In addition to situations where you need to refuse and conversations between men and women, it also teaches you how to communicate and practice speaking with a variety of people, such as stubborn people, nervous people, parents and children, and coworkers.
Speaking is a skill that must be honed, and the more you practice it, the more your relationships will change and your life will change.
Look back at your speech and understand the other person's characteristics.
Everyone has experienced communication breakdowns at home, at work, with friends, colleagues, and lovers.
It is not uncommon for unnecessary misunderstandings and conflicts to arise because people do not listen well, are stubborn, have difficulty expressing their refusal, or become emotionally agitated.
Everyone wants to have healthy relationships and pleasant conversations with people, but it's never easy.
Even when it comes to the same words, the people, events, and things that come to mind are different for each person, and the senses that they react to are also different for each person.
How can we easily communicate when we are so different?
The author of this book combined his experience training over 10,000 employees at over 300 companies with the research findings of modern psychology to compile a communication method for most conflict situations we encounter in life.
Each relatable case and speaking strategy is accompanied by psychological reasons and explanations.
Above all, it is characterized by the fact that it organizes systematic and specific conversation methods by type.
It contains practical speaking tools, such as the 5+3+3 rule of listening, techniques for breaking stubbornness, and 6 steps of communication to change the other person's behavior.
I can easily remember the principles and apply them to immediately change my thoughts and actions.
The more you learn to speak, the more opportunities will come your way and the fewer conflicts you will have.
“I am wandering around looking for a way out of a difficult relationship,
“Not many people reflect on how they speak.”
Do you habitually compliment others? Or do you find fault and find fault? Do you tend to align your interests with others'? If you're experiencing difficulties in your relationships with others, it's time to reflect on who you are and how you speak.
But most people end up looking for answers in the wrong places.
Knowing yourself and knowing others allows you to build healthy relationships and communicate happily.
There are often times in our daily lives when we have to say no.
If you fail to say "no" in situations where you should be expressing your refusal, you will end up hurting someone and hurting their feelings.
And if this happens repeatedly, it eventually creates a conflict that is difficult to heal.
The author says that not being able to say "no" is more likely a problem with you than with the other person.
People who can't say no usually hear this voice inside them.
· I'm worried that person will get hurt.
· I like a peaceful situation where no conflict arises.
· What if I reject my boss's opinion and get retaliated against?
· What if I say I don't want to work overtime and lose my job?
· What if I tell a customer that I can't do something and they file a claim?
The author advises not to underestimate other people's ability to accept emotions.
He says that when you unilaterally give in and back down because you are overly concerned about other people's feelings, you are effectively not giving the other person a chance to 'take responsibility for themselves' and are like applying your own moral standards to others.
If you have objectively evaluated the various conditions and have reasonably concluded that it is unacceptable, then it is best to say 'no'.
The author says that men and women cannot communicate properly if they do not understand each other's characteristics.
There are differences in how we deal with stress and the purpose of our conversations is also different.
When a man faces a difficulty, he focuses all his energy on finding a way to solve the problem, excluding all interference.
So I like being alone rather than talking to someone.
When a woman tries to talk to her boyfriend after seeing his unpleasant expression, he looks away or reacts slowly. The woman feels upset and gets angry because of his attitude of not being able to focus on her.
And that's how the war begins.
The author says that the secret to speaking and communicating is a matter of understanding and training the other person.
So, we categorize the subjects with whom we have difficulty communicating, delve into their subconscious from a psychological perspective, and analyze them to find the final answer necessary for smooth communication training.
In addition to situations where you need to refuse and conversations between men and women, it also teaches you how to communicate and practice speaking with a variety of people, such as stubborn people, nervous people, parents and children, and coworkers.
Speaking is a skill that must be honed, and the more you practice it, the more your relationships will change and your life will change.
GOODS SPECIFICS
- Date of issue: March 5, 2025
- Page count, weight, size: 224 pages | 147*212*20mm
- ISBN13: 9791194620006
- ISBN10: 1194620000
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