Mission 01 - Airport
Solve problems ranging from denied boarding to lost belongings!

Mission 02 - In-flight
In-flight service and troubleshooting with other passengers!

Mission 03 - Airbnb
Solving the problem of unfair treatment and trying to pass the buck!

Mission 04 - Hotel
From room issues to room service and accommodation costs, we've got you covered!

Mission 05 - Restaurant
Solving problems from food issues to unfriendly service!

Mission 06 - Cafe
From beverage issues to employee disparagement of Asians, the problem has been solved!

Mission 07 - Shopping
From receipt corrections to shipping/return/refund issues, we solve them all!

Mission 08 - Beauty Salon
Solving the problem of unreasonable hair costs, starting with hair care!

Mission 09 - Delivery
Solving poor shipping service and delivery errors!

Mission 10 - Hospital
Solving medical service and medical cost issues!

Mission 11 - Financial Company
From all kinds of financial transactions to solving lost card problems!

Mission 12 - Insurance Company
Solving the problem of insurance companies' delayed response from insurance processing!

Mission 13 - Neighborhood
Solve or report various problems with your neighbors!

Mission 14 - Workplace
Solve the problem of unfair treatment by your company and superiors!

Mission 15 - Human Relationships
Solve problems with acquaintances and coordinate meal payment issues!

Mission 16 - 911 (Normal)
Report suspicious/dangerous people and minor accidents!

Mission 17 - 911 (Emergency)
Report all types of emergencies and major accidents!

Appendix - A Complete Guide to Useful English Expressions
A quick overview of over 400 useful English expressions.

① Essential survival conversation for daily life, ② Essential social conversation for popular people, ③ Essential battle conversation for problem solving

'Useful English that Won't Awake in America' is a series of three books. Volume 1 of the series contains 'Essential Daily Life Conversation' necessary for basic survival in America, Volume 2 contains 'Essential Social Conversation' necessary for meeting and maintaining relationships with people in your neighborhood/school/company/gatherings in America, and Volume 3 contains 'Essential Battle Conversation for Problem Solving' that will help you wisely deal with various problem situations you may encounter in America.

Learn over 400 coping expressions for 102 of the most common problems faced by Koreans.

In the case of Volume 3, 'Essential Battle Conversation for Problem Solving', ① problems encountered in various service providers in the U.S. such as 'airports, airplanes, Airbnb, hotels, restaurants, cafes, shopping malls, beauty salons, delivery companies, hospitals, financial institutions, and insurance companies', ② problems encountered with neighbors, bosses, and acquaintances such as 'neighborhoods, workplaces, and human relationships', and ③ problems reporting 911 for various accidents and incidents, etc. This textbook allows you to speak confidently and wisely in English without being intimidated, and you can learn about 400 useful coping expressions for each of the 102 problem situations.

Must-Know American Culture & Its Problem-Solving Tips

Even learned expressions require a thorough understanding of a country's culture to be effective! This textbook covers essential American culture and values ​​for Koreans, situations to watch out for, and even uniquely American perspectives that can be misunderstood without prior knowledge, covering various locations and situations in the United States.

Enjoy twice the learning effect with the author's 'YouTube lecture content'!

The textbook's content can also be viewed as video lecture content on the author's YouTube channel, 'Sophhie Ban', allowing you to enjoy the 'textbook + lecture = double the learning effect'.
(Currently, free YouTube video lectures for Volumes 1 and 2 have been uploaded 100% complete. Volume 3 will be updated sequentially.)
(YouTube lecture channel address - https://www.youtube.com/channel/UCam5BTX9qo6Lf9itKcfhXEQ)

If you're unilaterally denied boarding at the airport, receive a receipt from a cafe with a derogatory image of Asians on it, or get into a car accident overseas and your insurance company is too slow to respond—how well can you logically protest and resolve the issue in English? This textbook carefully selects over 100 of the most common problems faced by Koreans living abroad, and aims to cultivate the English skills to confidently argue and demand your rights in such situations without fear.
This is a textbook that contains Sophie Ban's 'Useful English', which was chosen by 250,000 YouTube subscribers, and it is a proper practical English conversation textbook that can protect the real self by properly dealing with various problematic situations and unfair/discriminatory treatment encountered abroad. In addition, you can enjoy twice the learning effect by studying the textbook together with the YouTube lecture (https://www.youtube.com/channel/UCam5BTX9qo6Lf9itKcfhXEQ) taught directly by the author Sophie Ban, who lives in the United States.