prolog
How should I say something that crosses the line?

Chapter 1.
The minimum skills to protect myself from complaints

There is a separate card that will save teachers.
[Shall we practice together?]
How to record incidents and accidents according to the six principles of harm and harm

Why Teachers Should Explain Themselves
[Educational Stories You Should Know]
How to handle complaints at schools in other countries

How to Distinguish Between Complaints and Counseling
[Educational Stories You Should Know]
legitimate educational activities protected by law

School violence, just hearing it makes my heart sink.
[Educational Stories You Should Know]
School Violence Handling Methods

Things to remember when a sexual issue arises
[Shall we practice together?]
Sexual Affairs Reporting and Student Guidance

A relationship that requires putting your heads together for the sake of the child
[Shall we practice together?]
How to Report Problem Behavior to Parents

Chapter 2.
How to Face Parents Confidently

A 3-Step Speaking Manual for Any Situation
Two things to remember when talking to parents
Magic words that change the listener's attitude
[Shall we practice together?]
Applying a desirable self-portrait frame

Basic principles of communication between teachers and parents
How to Empower Your Words in Uncomfortable Conversations
Asking for a gentle and legitimate apology

Chapter 3.
Allay Parents' Anxiety

Parents of good children who are good at yielding
Parents who distrust schools and often misunderstand them
Parents who get angry when they should be apologizing
Parents who contact their children unusually frequently
Parents who easily become anxious over trivial matters
Parents who judge based solely on what their children say
Parents worried about their children entering puberty

Chapter 4.
Keep an appropriate distance from your parents.

Parents asking about teachers' private lives
Parents who unintentionally use informal language
Parents who get overly angry
Parents who contact their children late at night
Find a distance that is neither too far nor too close

Chapter 5.
How to Deal with Situations That Put Teachers at a Disadvantage

Parents who are indifferent and neglectful to their children
Parents whose children are unable to attend school due to health or other reasons
Parents of Aggressive Children Who Bully Their Friends
Parents of children in the assistance class who require special treatment
Parents of children who behave differently at school and at home
[Shall we practice together?]
Communicating your child's school life to parents

Parents of children who are frequently scolded at school

Chapter 6.
How to take care of your heart without hurting it

Things Wounded Teachers Should Remember
[Educational Stories You Should Know]
Child Abuse Act and 1395

Five Tips for Teachers with Glass Mental
The minimum device to prevent injustice
Communication skills that avoid wasteful arguments
If you learn something, nothing is a failure.
[Shall we practice together?]
Find out what my bass is thinking

A shield for when all else fails

Epilogue
The weapon that solves problems the easiest way

How should I say something that crosses the line?
How to Respond to Parents' Complaints with Confidence

* Sequel to the #1 book in the education field
* Mentor to 450,000 teachers in Korea
* 27 years of experience as a current teacher

Published in January 2023, "Teacher's Speech Practice" is recommended as a must-read among teachers and has maintained its number one position in the education field for over a year since its publication.
If this previous work was a book that dealt with classroom conversation methods applied to classes, student guidance, parent consultations, and peer relationships, the new book, "A Teacher's Speaking Skills to Protect Myself Without Getting Hurt," focuses on communication methods with parents outside the classroom, focusing on the parent section that received particularly enthusiastic responses in the previous work.

Teachers face a variety of challenging situations throughout the year.
Among these, what makes it especially difficult for teachers are complaints from parents.
The author says that we must first distinguish between 'requests for consultation' from parents seeking advice or cooperation and 'complaints' from parents demanding what they want. He generously provides wise ways to 'respond' to complaints by citing real-life examples such as 'parents who distrust the school and often misunderstand it,' 'parents who easily become anxious over trivial matters,' and 'parents who make judgments only by listening to their children.'
Additionally, this book is the first in the trilogy of “Teacher Seonghyo’s Teacher Mentoring,” with the second volume, “Classroom Management Skills,” and the third volume, “Classroom Skills,” scheduled to be published soon thereafter.

The weapon that solves problems the easiest way
If you change your words, the other person's mind will change too!

Since the publication of "Teacher's Speech Practice," the author has received numerous requests to give lectures to teachers from educational institutions across the country, including education offices and elementary and middle schools. During these lectures, he has heard countless heartbreaking stories from teachers.
Knowing that many teachers stand without a shield in the face of parents' sharp words, I wrote this book in the hope that teachers would be able to protect themselves and avoid further harm.


This book captures the author's 27 years of experience as a teacher, over 30 bestsellers, and nearly 100 online and offline lectures annually, honing his speaking skills.
From basic speaking skills to protect teachers' authority, to how to deal with the most common types of parental complaints, to educational policies, laws, and systems that are helpful the more you know, to procedures for handling various school incidents and accidents like school violence, these manuals can be applied immediately to complaints that teachers will likely encounter at least once.


Words are the best weapon to move others and solve problems without investing a lot of energy and time.
If you find it difficult or even scary to deal with parents as a teacher, you should definitely read this book.
You will have the amazing experience of facing any opponent or situation with confidence.

Raising up wounded teachers
Practical and warm advice from senior teachers

Since the Seoi Elementary School incident in July 2023, issues related to the decline of teachers' authority have been continuously surfacing.
Teachers across the country have come together to raise their voices for the restoration of teachers' rights, and as a result, systems are gradually being established to protect teachers from parents who interfere with school work and infringe on their rights.
But while the education system is slow to change, teachers are still fighting a tough battle alone.


The author cites an incident that shook his teaching career to its core as an example, and advises that teachers should develop the habit of simply recording even minor events as “a minimum safety device for themselves.”
In doing so, it introduces specific methods such as how to write a simple report on an incident or accident according to the six principles of safety and health, and how to write about how children were safely guided on the class homepage, bulletin board, or in the family newsletter.
Because these explicit records are admissible as evidence in court when problems arise.
Furthermore, through articles such as ‘Things that a wounded teacher must remember’ and ‘Five pieces of advice for a teacher with a glass mentality’, he provides warm comfort to the hearts of junior teachers who are ruminating and blaming themselves in the midst of difficulties such as parents’ distrust, school administrators’ indifference, and students’ troubles.