
Management Concert
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Description
Book Introduction
A powerful and surprising story of modern management that moves the world unseen!
Upgrade your management knowledge that has been stuck in the 20th century!
"Management Concert," a business textbook that covers a wide range of topics in modern management, is comprised of stories about marketing, which dominates our daily lives, and modern corporate management, which struggles against limitless competition and uncertainty.
The marketing section helps readers easily and enjoyably understand the management theories deeply rooted in our daily lives through everyday examples such as issuing loyalty cards, booking airline tickets, and advertising on mobile phones.
Furthermore, the corporate management section reveals how modern management has developed and developed predictive power to adapt to an uncertain market environment.
In this rapidly changing market, where areas like revenue management, data mining, customer relationship management, and business intelligence are evolving, we can see examples of companies no longer relying on the charisma or intuition of their leaders or the loyalty of their employees, but rather on rational management based on numbers.
Through this, readers will be able to experience the vivid image of modern management, reborn through cutting-edge science.
Moreover, it is interesting because it explains in detail management techniques and principles that have been used in actual management fields for a long time, but that management books have not been able to easily organize.
The course unfolds in an engaging and serious manner, tracing the historical process by which scientific principles such as statistics, mathematics, and physics were applied to management before and after World War II, and the process by which difficult management problems were solved one by one.
In addition, it introduces successful management theories chosen by 21st century global companies, along with various case studies.
About the author
Jang Young-jae
He graduated summa cum laude from Boston University's Department of Astronautics and Aeronautics, received a master's degree in mechanical engineering from MIT, and a master's degree in management science from MIT's Sloan School of Management.
He then received his doctorate from MIT's Department of Mechanical Engineering with a thesis on "Production Operations Considering Uncertainty." While at MIT, he was mentored by Stanley B. Gershwin, a leading authority on production operations and his thesis advisor.
He worked in operations consulting with Dr. Gershwin, and after receiving his Ph.D., he worked as a project manager at Micron Technology, a global semiconductor company, supporting cost reduction and strategic decision-making using scientific methods.
He is currently a professor in the Department of Industrial and Systems Engineering at KAIST.
While working at Micron Technology, the author spearheaded cost-cutting projects across the Americas, Japan, Italy, and Singapore. In 2008, he achieved the remarkable feat of saving billions of won in just six months by mathematically analyzing factory investment issues and leading to logical decision-making.
After returning to Korea, he taught students at KAIST and continued to consult on various companies' management strategies and methods, dedicating himself to research to improve real-world problems rather than for academic purposes.
Upgrade your management knowledge that has been stuck in the 20th century!
"Management Concert," a business textbook that covers a wide range of topics in modern management, is comprised of stories about marketing, which dominates our daily lives, and modern corporate management, which struggles against limitless competition and uncertainty.
The marketing section helps readers easily and enjoyably understand the management theories deeply rooted in our daily lives through everyday examples such as issuing loyalty cards, booking airline tickets, and advertising on mobile phones.
Furthermore, the corporate management section reveals how modern management has developed and developed predictive power to adapt to an uncertain market environment.
In this rapidly changing market, where areas like revenue management, data mining, customer relationship management, and business intelligence are evolving, we can see examples of companies no longer relying on the charisma or intuition of their leaders or the loyalty of their employees, but rather on rational management based on numbers.
Through this, readers will be able to experience the vivid image of modern management, reborn through cutting-edge science.
Moreover, it is interesting because it explains in detail management techniques and principles that have been used in actual management fields for a long time, but that management books have not been able to easily organize.
The course unfolds in an engaging and serious manner, tracing the historical process by which scientific principles such as statistics, mathematics, and physics were applied to management before and after World War II, and the process by which difficult management problems were solved one by one.
In addition, it introduces successful management theories chosen by 21st century global companies, along with various case studies.
About the author
Jang Young-jae
He graduated summa cum laude from Boston University's Department of Astronautics and Aeronautics, received a master's degree in mechanical engineering from MIT, and a master's degree in management science from MIT's Sloan School of Management.
He then received his doctorate from MIT's Department of Mechanical Engineering with a thesis on "Production Operations Considering Uncertainty." While at MIT, he was mentored by Stanley B. Gershwin, a leading authority on production operations and his thesis advisor.
He worked in operations consulting with Dr. Gershwin, and after receiving his Ph.D., he worked as a project manager at Micron Technology, a global semiconductor company, supporting cost reduction and strategic decision-making using scientific methods.
He is currently a professor in the Department of Industrial and Systems Engineering at KAIST.
While working at Micron Technology, the author spearheaded cost-cutting projects across the Americas, Japan, Italy, and Singapore. In 2008, he achieved the remarkable feat of saving billions of won in just six months by mathematically analyzing factory investment issues and leading to logical decision-making.
After returning to Korea, he taught students at KAIST and continued to consult on various companies' management strategies and methods, dedicating himself to research to improve real-world problems rather than for academic purposes.
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Preview
index
Prologue: Engineering Students Leave the Lab and Join the Business World
Gratitude in a book
Entering the powerful force that governs our daily lives, business administration
Chapter 1: Why Prices for the Same Airline Tickets Vary So Widely
The inside story of airfares that you may not know even though you know it
Why a book that costs 100,000 won in the US costs 30,000 won in Korea
The Secret to Amazon.com's Sales
Why Buying Your Flight Tickets Early Is Cheaper
A sales strategy that even Kim Seon-dal would admire
Reserve rooms for premium customers
Chapter 2: A Great Sommelier Is Not a Liquor Shop
Why do you ask for my annual salary when I'm getting a rewards card?
Digging for Marketing Strategies in a Goldmine of Information
Companies already know what you want.
Chapter 3: Find the Red Balloon
Selfish choices benefit the world.
How could Google make a prediction that even the government couldn't?
How does collective intelligence create business models?
Why the US Department of Defense Played Balloons
Chapter 4: How do casinos and insurance companies make money?
Uncertainty, Challenging the Realm of the Gods
How casinos and insurance companies make money
MIT math genius' casino heist
The Airbus A380 that turned the airport into a mess
Chapter 5: Jazz Pianist Revolutionizes Samsung Semiconductors
The Secret of 10 Tables, 300 People
Samsung Electronics, the biggest beneficiary of the U.S. government
Mathematicians study queuing?
Why Bears Shouldn't Go on a Diet
Chapter 6: T-shirts that sold like hotcakes during the World Cup
Fake T-shirts sold even better than the real ones
Supply Chain Revolution
Chapter 7: Management Meets Science
Modern management thrives on the battlefield.
A genius graduate student solves a difficult business problem.
Are there Nobel Prize winners in economics from socialist countries?
Chapter 8: Spaceships into Management
Business Intelligence: The Brain of 21st Century Enterprises
When creating a fund, be prepared for panic, fear, and greed?
Epilogue: Modern Management is a Science
Gratitude in a book
Entering the powerful force that governs our daily lives, business administration
Chapter 1: Why Prices for the Same Airline Tickets Vary So Widely
The inside story of airfares that you may not know even though you know it
Why a book that costs 100,000 won in the US costs 30,000 won in Korea
The Secret to Amazon.com's Sales
Why Buying Your Flight Tickets Early Is Cheaper
A sales strategy that even Kim Seon-dal would admire
Reserve rooms for premium customers
Chapter 2: A Great Sommelier Is Not a Liquor Shop
Why do you ask for my annual salary when I'm getting a rewards card?
Digging for Marketing Strategies in a Goldmine of Information
Companies already know what you want.
Chapter 3: Find the Red Balloon
Selfish choices benefit the world.
How could Google make a prediction that even the government couldn't?
How does collective intelligence create business models?
Why the US Department of Defense Played Balloons
Chapter 4: How do casinos and insurance companies make money?
Uncertainty, Challenging the Realm of the Gods
How casinos and insurance companies make money
MIT math genius' casino heist
The Airbus A380 that turned the airport into a mess
Chapter 5: Jazz Pianist Revolutionizes Samsung Semiconductors
The Secret of 10 Tables, 300 People
Samsung Electronics, the biggest beneficiary of the U.S. government
Mathematicians study queuing?
Why Bears Shouldn't Go on a Diet
Chapter 6: T-shirts that sold like hotcakes during the World Cup
Fake T-shirts sold even better than the real ones
Supply Chain Revolution
Chapter 7: Management Meets Science
Modern management thrives on the battlefield.
A genius graduate student solves a difficult business problem.
Are there Nobel Prize winners in economics from socialist countries?
Chapter 8: Spaceships into Management
Business Intelligence: The Brain of 21st Century Enterprises
When creating a fund, be prepared for panic, fear, and greed?
Epilogue: Modern Management is a Science
Into the book
There are already many books on the market that look at the world through the framework of economics.
If economics is an interpretation of phenomena that have already occurred, management is a discipline that presents specific and realistic solutions to problems we face.
---p.6
Unfortunately, the general public's common sense regarding management is somewhat distant from reality.
Most management books for the general public focus on rather superficial aspects, such as "Creating new markets through organizational skills and strong leadership."
Sometimes self-help books disguise themselves as business books.
However, the cases and explanations presented in this book prove that management is no longer such an abstract concept.
Furthermore, we will examine the new management paradigm created by the convergence of advanced science, technology, and management through the case studies of several companies.
---p.7
In modern society, the greatest scientific achievement that combines scientific thinking and cutting-edge technology is 'management.'
Identifying a problem based on facts, analyzing the problem using sophisticated theories, and presenting logical solutions are typical examples of scientific problem-solving.
---p.21
Profit management rejects the simple method of adding a margin to costs and offering the same price to all consumers.
And we look at pricing from the consumer's perspective.
In other words, the value of a product perceived by consumers varies greatly.
Therefore, rather than offering the same price across the board, it is a method of offering a customized price that matches the value perceived by the consumer.
This is why profit management is referred to as ‘a way to realize consumer value.’
---p.38
The greatest weapon in profit management is to directly link consumer value to sales.
The value that consumers perceive for a product is not always the same.
Therefore, price differentiation based on different consumer values is one of the basic methods of profit management.
---p.44
Airlines forecast demand based on demand statistics for specific dates and routes, based on data from the past several years.
And through this demand forecast, an appropriate number of seats are allocated.
---p.84
Advances in information and communication technology and scientific marketing techniques have created solutions to overcome the shortcomings of large retailers.
By storing customers' personal information and purchase history, analyzing these records, we can identify individual customer tendencies and develop marketing strategies tailored to them.
The key to enabling these data-driven strategies is the rewards card.
---p.92
With the information and communication revolution and the development of online commerce, customer management through CRM has rapidly spread to other industries.
And now, customer data is no longer limited to simple sales or marketing, but is being applied across all business operations.
CRM is now a core strategy for overall customer management, with strategies such as attracting new customers using personalized advertising strategies tailored to each individual, turning existing customers into premium customers through efficient operations utilizing their purchase data, and promoting lifelong customer retention through differentiated customer management.
---p.93
Imagine if a company's marketing department could secretly watch customers' computer screens over their shoulders.
Perhaps the marketing department could plan the ideal advertising strategy, delivering personalized ads tailored to each customer's tastes and purchasing power at the precise moment.
---p.104
As online commerce becomes more widespread, the use of personal information for marketing purposes is on the rise.
Advertisers and market data specialists extract cookie information from individual computers and analyze it to determine purchasing power, interests, and preferences.
---p.105
In a new world dominated by data, the ability to accurately analyze customer and competitor information and make scientific and rapid decisions is the greatest competitive advantage for modern businesses.
---p.110
Companies mine vast amounts of data, including customer sales data, product data, and customer product evaluation data, to discover hidden meanings, sales patterns, and laws. These are then used as basic information for decision-making in sales, marketing, and overall operations.
---p.114
In the past, the field of marketing was considered the most emotional of all business management fields and was considered difficult for science to delve into.
However, data mining technology has provided a technological impetus for the marketing field to truly transform into a science.
---p.114
Amazon.com records all customers' purchase history in a database and analyzes these records to understand consumers' consumption preferences and interests.
And going one step further, we use data mining algorithms to identify the market popularity of products that consumers are likely to be interested in and the inventory status of Amazon.com to create a list of recommended products tailored to each customer and send them personalized advertising emails.
---p.119
In this David vs. Liat showdown, Hastings' weapon of choice was a business strategy driven by a paradigm shift and a business operation fused with cutting-edge technology.
---p.130
As customers watch more movies and write more reviews, Netflix's personalized movie recommendation assistant evolves to better understand customers' tastes and recommend movies they might like.
---p.139
When the Obama administration first announced the aging vehicle reimbursement program and allocated $1 billion, some accurately predicted that the money would be depleted within a week.
It's Google.
---p.148
As this was a first-time economic policy in a new economic environment, there was no data that could be used for prediction.
However, Google was able to accurately predict unexpected demand with its predictive weapon called search term patterns.
---p.149
The most difficult thing about decision-making in business is uncertainty about the future.
It is ironic, then, that so much money can be made from gambling, such as card games or dice rolls, which are the most representative examples of uncertainty.
If we think about this carefully, it clearly means that uncertainty, if used well, can become the best business model.
---p.173
Paramount Restaurant is a casual restaurant, so it needs to have a high turnover rate to make a profit.
But, surprisingly, they are able to accommodate a large crowd of customers with only 10 tables.
---p.200
Samsung Electronics' true competitiveness lies not simply in the excellence of its products, but also in its management expertise, especially its manufacturing operations expertise.
---p.210
As the case of Samsung Electronics shows, the delightful combination of science and management produces tremendous results.
With the advancement of information systems, we have entered a world where more accurate data can be monitored in real time, the collected information can be analyzed more quickly, and the results can be applied immediately in the field.
---p.224
Linear programming is a mathematical method for planning the efficient allocation of resources to achieve the maximum goal with limited resources.
This method plays a key role in scientific management in today's business settings, from 'management planning' and investment issues such as efficient resource planning, investment optimization, and investment distribution, to 'field operations' such as flight schedule operation planning, personnel allocation, and supply chain optimization design.
---p.304
Before companies ask their employees to share in the burden, they must first examine whether their resource allocation is being done scientifically.
One correct calculation could save hundreds of employees from having to close their cafeterias and in-house training.
---p.327
As sales volumes change across the global sales network, a large screen on one wall within the headquarters business operations team updates indicators and graphs showing regional sales volumes and inventory status across the global sales network.
---p.336
Components of business intelligence, such as data management, analysis, and scientific decision-making, can be viewed as the exclusive domain of large corporations that can afford large-scale IT infrastructure investments.
However, if you clearly understand the concept of business intelligence, you can implement small-scale business intelligence using common commercial programs without investing in expensive infrastructure.
---p.343
The information revolution of the late 20th century gave rise to another skill required in corporate management.
That is the ability to make logical decisions based on data and analyze them based on numerical models.
---p.360
Modern management has two elements: the humanistic element, which involves people and emotions, and the scientific element, which requires analysis and calculation.
These two are the two cornerstones that support modern management, and neither of them can be overlooked.
If economics is an interpretation of phenomena that have already occurred, management is a discipline that presents specific and realistic solutions to problems we face.
---p.6
Unfortunately, the general public's common sense regarding management is somewhat distant from reality.
Most management books for the general public focus on rather superficial aspects, such as "Creating new markets through organizational skills and strong leadership."
Sometimes self-help books disguise themselves as business books.
However, the cases and explanations presented in this book prove that management is no longer such an abstract concept.
Furthermore, we will examine the new management paradigm created by the convergence of advanced science, technology, and management through the case studies of several companies.
---p.7
In modern society, the greatest scientific achievement that combines scientific thinking and cutting-edge technology is 'management.'
Identifying a problem based on facts, analyzing the problem using sophisticated theories, and presenting logical solutions are typical examples of scientific problem-solving.
---p.21
Profit management rejects the simple method of adding a margin to costs and offering the same price to all consumers.
And we look at pricing from the consumer's perspective.
In other words, the value of a product perceived by consumers varies greatly.
Therefore, rather than offering the same price across the board, it is a method of offering a customized price that matches the value perceived by the consumer.
This is why profit management is referred to as ‘a way to realize consumer value.’
---p.38
The greatest weapon in profit management is to directly link consumer value to sales.
The value that consumers perceive for a product is not always the same.
Therefore, price differentiation based on different consumer values is one of the basic methods of profit management.
---p.44
Airlines forecast demand based on demand statistics for specific dates and routes, based on data from the past several years.
And through this demand forecast, an appropriate number of seats are allocated.
---p.84
Advances in information and communication technology and scientific marketing techniques have created solutions to overcome the shortcomings of large retailers.
By storing customers' personal information and purchase history, analyzing these records, we can identify individual customer tendencies and develop marketing strategies tailored to them.
The key to enabling these data-driven strategies is the rewards card.
---p.92
With the information and communication revolution and the development of online commerce, customer management through CRM has rapidly spread to other industries.
And now, customer data is no longer limited to simple sales or marketing, but is being applied across all business operations.
CRM is now a core strategy for overall customer management, with strategies such as attracting new customers using personalized advertising strategies tailored to each individual, turning existing customers into premium customers through efficient operations utilizing their purchase data, and promoting lifelong customer retention through differentiated customer management.
---p.93
Imagine if a company's marketing department could secretly watch customers' computer screens over their shoulders.
Perhaps the marketing department could plan the ideal advertising strategy, delivering personalized ads tailored to each customer's tastes and purchasing power at the precise moment.
---p.104
As online commerce becomes more widespread, the use of personal information for marketing purposes is on the rise.
Advertisers and market data specialists extract cookie information from individual computers and analyze it to determine purchasing power, interests, and preferences.
---p.105
In a new world dominated by data, the ability to accurately analyze customer and competitor information and make scientific and rapid decisions is the greatest competitive advantage for modern businesses.
---p.110
Companies mine vast amounts of data, including customer sales data, product data, and customer product evaluation data, to discover hidden meanings, sales patterns, and laws. These are then used as basic information for decision-making in sales, marketing, and overall operations.
---p.114
In the past, the field of marketing was considered the most emotional of all business management fields and was considered difficult for science to delve into.
However, data mining technology has provided a technological impetus for the marketing field to truly transform into a science.
---p.114
Amazon.com records all customers' purchase history in a database and analyzes these records to understand consumers' consumption preferences and interests.
And going one step further, we use data mining algorithms to identify the market popularity of products that consumers are likely to be interested in and the inventory status of Amazon.com to create a list of recommended products tailored to each customer and send them personalized advertising emails.
---p.119
In this David vs. Liat showdown, Hastings' weapon of choice was a business strategy driven by a paradigm shift and a business operation fused with cutting-edge technology.
---p.130
As customers watch more movies and write more reviews, Netflix's personalized movie recommendation assistant evolves to better understand customers' tastes and recommend movies they might like.
---p.139
When the Obama administration first announced the aging vehicle reimbursement program and allocated $1 billion, some accurately predicted that the money would be depleted within a week.
It's Google.
---p.148
As this was a first-time economic policy in a new economic environment, there was no data that could be used for prediction.
However, Google was able to accurately predict unexpected demand with its predictive weapon called search term patterns.
---p.149
The most difficult thing about decision-making in business is uncertainty about the future.
It is ironic, then, that so much money can be made from gambling, such as card games or dice rolls, which are the most representative examples of uncertainty.
If we think about this carefully, it clearly means that uncertainty, if used well, can become the best business model.
---p.173
Paramount Restaurant is a casual restaurant, so it needs to have a high turnover rate to make a profit.
But, surprisingly, they are able to accommodate a large crowd of customers with only 10 tables.
---p.200
Samsung Electronics' true competitiveness lies not simply in the excellence of its products, but also in its management expertise, especially its manufacturing operations expertise.
---p.210
As the case of Samsung Electronics shows, the delightful combination of science and management produces tremendous results.
With the advancement of information systems, we have entered a world where more accurate data can be monitored in real time, the collected information can be analyzed more quickly, and the results can be applied immediately in the field.
---p.224
Linear programming is a mathematical method for planning the efficient allocation of resources to achieve the maximum goal with limited resources.
This method plays a key role in scientific management in today's business settings, from 'management planning' and investment issues such as efficient resource planning, investment optimization, and investment distribution, to 'field operations' such as flight schedule operation planning, personnel allocation, and supply chain optimization design.
---p.304
Before companies ask their employees to share in the burden, they must first examine whether their resource allocation is being done scientifically.
One correct calculation could save hundreds of employees from having to close their cafeterias and in-house training.
---p.327
As sales volumes change across the global sales network, a large screen on one wall within the headquarters business operations team updates indicators and graphs showing regional sales volumes and inventory status across the global sales network.
---p.336
Components of business intelligence, such as data management, analysis, and scientific decision-making, can be viewed as the exclusive domain of large corporations that can afford large-scale IT infrastructure investments.
However, if you clearly understand the concept of business intelligence, you can implement small-scale business intelligence using common commercial programs without investing in expensive infrastructure.
---p.343
The information revolution of the late 20th century gave rise to another skill required in corporate management.
That is the ability to make logical decisions based on data and analyze them based on numerical models.
---p.360
Modern management has two elements: the humanistic element, which involves people and emotions, and the scientific element, which requires analysis and calculation.
These two are the two cornerstones that support modern management, and neither of them can be overlooked.
--- From the text
Publisher's Review
Should I stay in economics or move on to business administration?
―Business administration, which governs daily life and moves the world, becomes an essential liberal arts subject for the 21st century!
Why do they ask about my annual salary when I'm getting a loyalty card? Why do the same seats on the same flight cost so much? Why do I feel the urge to spend money every time I surf the web? Why did Google, the internet search engine, jump into the mobile phone business? And why did Microsoft become nervous about Google's entry into the mobile phone business? What was the secret behind Samsung Electronics' rise from last place in productivity in the Berkeley Report to first place in its industry?
Modern people often encounter situations like this in their daily lives where they know something but don't know what to do.
However, it is difficult to find a person or book that can completely resolve these questions.
There are some general economics books that claim to explain 'how the world works'.
But that alone is not enough to live wisely in this complex and unpredictable reality.
This is because, although we know 'how incentives work', we cannot tell 'how to provide incentives', that is, who 'moves the world' and by what principle.
So what can truly explain this seemingly complex phenomenon, including its causes? It's "management," a field that, combined with cutting-edge science, wields incredible power to completely dominate the daily lives of modern people.
For this reason, business administration is emerging as an essential subject that modern people living in the 21st century must understand.
This phenomenon is well illustrated by the MBA craze among working people.
The new book, "Business Administration Concert," was published at a time when we need to expand our horizons beyond economics to include business administration.
A modern management story more interesting than Freakonomics and more colorful than The Economics Concert.
The author, in publishing his new book, “Management Concert,” stated his ambition: “By introducing exciting cases, I hope to get one step closer to a new management paradigm.”
And, “The reason why I titled this book ‘Management Concert’ is because… the purpose of this book is to introduce various topics of modern management in an interesting and diverse way, like a concert that is fun to enjoy and a concert where various harmonies come together to convey a single theme.”
In fact, this book covers a wide range of topics in modern management with an interesting and diverse range of topics that surpasses Steven Levitt and Stephen Dubner's Freakonomics and Tim Harford's The Economics in Concert, which brought economics off the academic desks and turned it into a modern-day liberal arts subject in the mid-2000s.
From pricing issues like whether to charge fixed or variable airfares, to marketing issues like which customers should receive which advertisements at what time to maximize the advertising effect, to supply chain planning like which products should be produced in factories scattered around the world and distributed to which regions, the author explains various management topics in an interesting way, starting from problems that individuals can directly encounter in their daily lives, to the effective operation of a company, using concrete examples that can be directly experienced by the individual.
This can be easily guessed just by looking at the table of contents of this book.
However, the strength of the new book, "Management Concert," lies not only in its entertaining explanation of various topics, but also in its earnest pursuit of management principles and the historical development of modern management.
There weren't many general books that explained business administration in a way that the general public could easily understand, but even if there were, they explained only fragmentary principles, making it difficult for readers to properly understand.
However, this book explains in detail the implementation methodology, principles, and academic background of problems that have been unclear until now.
Therefore, after reading this book, you will not only enjoy the pleasure of clearly understanding the magical principles of modern management, but it will also be enough to attract the attention of subordinates, colleagues, and even superiors at company dinners.
In particular, numerous terms and industrial issues, such as profit management, data mining, customer relationship management (CRM), business intelligence (BI), manufacturing cycle time, and supply chain management (SCM), are covered in abundance, allowing readers to acquire the advanced knowledge necessary to accurately understand economic news.
The secrets of modern management that companies want to hide and consumers want to know!
A powerful and surprising story of modern management that moves the world unseen!
The new book, "Management Concert," is comprised of eight chapters, covering everything from the everyday experiences of modern people to effective business management in response to limitless competition and uncertainty.
Chapter 1 explains profit management, which maximizes consumer value and corporate sales and profits by applying the consumer-imposed value of a product to its price. It also explains the secrets hidden in airline tickets, the dilemma of hotel reservations, and why books shipped overseas are more than half the price in Korea.
Chapter 2 also helps readers easily and enjoyably understand the management theories deeply rooted in our daily lives through everyday examples that we can easily encounter, such as the issuance of loyalty cards, the reason why magazine booths are placed next to the checkout counters in large supermarkets, the reason why Amazon.com advertising emails are different for each person, and the reason why the search engine Google entered the mobile phone business.
Chapter 3 clearly explains the emerging collective intelligence by explaining why the David-like Netflix took down the Goliath-like Blockbuster, Google's eerie predictions of the future, and the significance of the U.S. Department of Defense's balloon-hunting event.
Chapter 4 explains why casinos and insurance companies, which are influenced by luck and uncertainty, are bound to make profits; Chapter 5 explains the direct cause of Samsung Electronics' growth into the world's undisputed number one semiconductor company; Chapter 6 explains the pros and cons of the Red Devils T-shirt stores that sold like hotcakes during the 2002 Korea-Japan World Cup; Chapter 7 explains the birth of management science, which armed modern companies with cutting-edge science; and Chapter 8 explains how space shuttle operation technology entered modern management and what role it plays there, in a rich and fascinating way.
In this process, the fact that the true cause of Samsung Electronics' success was not its semiconductor integration technology but its excellent production system, and the fact that the causes of the subprime mortgage crisis were revealed are contents that cannot be easily found anywhere else.
In this way, the new book, "Management Concert," details management techniques and principles that have already taken root in actual management practices, but that have not been easily covered in previous management books.
In the process, we trace the historical process by which scientific principles such as statistics, mathematics, and physics were applied to management before and after World War II, and the process by which difficult management problems were solved one by one.
In addition, it introduces successful management theories chosen by 21st century global companies, along with various case studies.
Management principles from an MIT engineering PhD at the forefront of modern management.
A book created over a two-year period through bi-weekly web meetings between an American author and a Korean publisher!
Another feature of the new book, “Management Concert,” is the author’s unique background.
The author, a promising aerospace engineer who immigrated to the United States during high school and graduated with honors from Boston University with a degree in aerospace engineering, wrote this book while working as a project manager for the business operations planning team in the planning department of Micron Technology, a global semiconductor company. Why, with his engineering expertise, enough to have worked on projects with NASA, is now a project manager for the business operations planning team? He says his new book, "The Management Concert," offers "a long answer to this question."
He was struggling between the seemingly disparate fields of study such as engineering and business administration, and he said he was influenced by the words of current KAIST President Suh Nam-pyo, who said, “A true engineer should be evaluated by his social influence.”
He also revealed that he was greatly influenced by Professor Stanley Gershwin, with whom he had a 'napkin discussion' while receiving his master's and doctoral degrees at MIT.
In other words, the author says he found greater meaning in applying the ever-advancing science and technology to management to provide greater utility to more people.
As a result, he presents a panoramic view of the management field, which is becoming smarter day by day through encounters with cutting-edge science in the planning department of a global company, which can be said to be the forefront of modern management.
The content of the new book, "Management Concert," not only reveals the cutting-edge weapons companies currently possess to become more competitive, but also paints a concrete picture of our future.
In writing this book, the author added credibility to the content by basing it on case studies of companies recognized for maximizing operational efficiency and profits through scientific management in academic journals such as Nature and MIT Sloan Business Review, as well as reports from authoritative journals such as The Wall Street Journal and Business Week.
Moreover, the author presents specific situations that ordinary people experience in their daily lives, making it much easier for readers to understand.
Additionally, while writing the manuscript for this book, the author had to overcome geographical barriers between the suburbs of Washington, D.C., and Seoul, South Korea, over the past two years.
The manuscript for this book, which started as a presentation material, was gradually refined over a period of two years through writing, erasing, and rewriting.
Through online video calls with the publisher every two weeks, we discussed the interests of Korean readers and included relevant cases and topics in the manuscript.
Additionally, the principles of modern management and further reading are organized into separate 'TIPs' to deepen your knowledge.
Through this process, the manuscript was rewritten about ten times, and a book was born.
In his new book, "Management Concert," the author challenges two prejudices about management.
The first is the prejudice that business administration is an academic discipline for a small number of corporate executives.
Through this book, the author aims to expand the scope of business administration to the general public and make it an essential liberal arts subject for the 21st century.
Second, there is a prejudice that management is synonymous with leadership and charisma.
This attempt to present the reality of cutting-edge management, which is demonstrating incredible power, transcending the limitations of management being the domain of specific heroes armed with an entrepreneurial spirit.
Especially for those who are still caught up in 20th-century common sense about management, he says, “Modern management has two elements: the humanistic element, which is the realm of people and emotions, and the scientific element, which requires analysis and calculation.” He also clearly conveys his feelings from the forefront of modern management, saying, “If the power of companies that have driven our economy and led the national economy so far has been this first cornerstone, then in order to grow into a super-global company in the new era to come, isn’t it time to put more weight on the second cornerstone, science?”
―Business administration, which governs daily life and moves the world, becomes an essential liberal arts subject for the 21st century!
Why do they ask about my annual salary when I'm getting a loyalty card? Why do the same seats on the same flight cost so much? Why do I feel the urge to spend money every time I surf the web? Why did Google, the internet search engine, jump into the mobile phone business? And why did Microsoft become nervous about Google's entry into the mobile phone business? What was the secret behind Samsung Electronics' rise from last place in productivity in the Berkeley Report to first place in its industry?
Modern people often encounter situations like this in their daily lives where they know something but don't know what to do.
However, it is difficult to find a person or book that can completely resolve these questions.
There are some general economics books that claim to explain 'how the world works'.
But that alone is not enough to live wisely in this complex and unpredictable reality.
This is because, although we know 'how incentives work', we cannot tell 'how to provide incentives', that is, who 'moves the world' and by what principle.
So what can truly explain this seemingly complex phenomenon, including its causes? It's "management," a field that, combined with cutting-edge science, wields incredible power to completely dominate the daily lives of modern people.
For this reason, business administration is emerging as an essential subject that modern people living in the 21st century must understand.
This phenomenon is well illustrated by the MBA craze among working people.
The new book, "Business Administration Concert," was published at a time when we need to expand our horizons beyond economics to include business administration.
A modern management story more interesting than Freakonomics and more colorful than The Economics Concert.
The author, in publishing his new book, “Management Concert,” stated his ambition: “By introducing exciting cases, I hope to get one step closer to a new management paradigm.”
And, “The reason why I titled this book ‘Management Concert’ is because… the purpose of this book is to introduce various topics of modern management in an interesting and diverse way, like a concert that is fun to enjoy and a concert where various harmonies come together to convey a single theme.”
In fact, this book covers a wide range of topics in modern management with an interesting and diverse range of topics that surpasses Steven Levitt and Stephen Dubner's Freakonomics and Tim Harford's The Economics in Concert, which brought economics off the academic desks and turned it into a modern-day liberal arts subject in the mid-2000s.
From pricing issues like whether to charge fixed or variable airfares, to marketing issues like which customers should receive which advertisements at what time to maximize the advertising effect, to supply chain planning like which products should be produced in factories scattered around the world and distributed to which regions, the author explains various management topics in an interesting way, starting from problems that individuals can directly encounter in their daily lives, to the effective operation of a company, using concrete examples that can be directly experienced by the individual.
This can be easily guessed just by looking at the table of contents of this book.
However, the strength of the new book, "Management Concert," lies not only in its entertaining explanation of various topics, but also in its earnest pursuit of management principles and the historical development of modern management.
There weren't many general books that explained business administration in a way that the general public could easily understand, but even if there were, they explained only fragmentary principles, making it difficult for readers to properly understand.
However, this book explains in detail the implementation methodology, principles, and academic background of problems that have been unclear until now.
Therefore, after reading this book, you will not only enjoy the pleasure of clearly understanding the magical principles of modern management, but it will also be enough to attract the attention of subordinates, colleagues, and even superiors at company dinners.
In particular, numerous terms and industrial issues, such as profit management, data mining, customer relationship management (CRM), business intelligence (BI), manufacturing cycle time, and supply chain management (SCM), are covered in abundance, allowing readers to acquire the advanced knowledge necessary to accurately understand economic news.
The secrets of modern management that companies want to hide and consumers want to know!
A powerful and surprising story of modern management that moves the world unseen!
The new book, "Management Concert," is comprised of eight chapters, covering everything from the everyday experiences of modern people to effective business management in response to limitless competition and uncertainty.
Chapter 1 explains profit management, which maximizes consumer value and corporate sales and profits by applying the consumer-imposed value of a product to its price. It also explains the secrets hidden in airline tickets, the dilemma of hotel reservations, and why books shipped overseas are more than half the price in Korea.
Chapter 2 also helps readers easily and enjoyably understand the management theories deeply rooted in our daily lives through everyday examples that we can easily encounter, such as the issuance of loyalty cards, the reason why magazine booths are placed next to the checkout counters in large supermarkets, the reason why Amazon.com advertising emails are different for each person, and the reason why the search engine Google entered the mobile phone business.
Chapter 3 clearly explains the emerging collective intelligence by explaining why the David-like Netflix took down the Goliath-like Blockbuster, Google's eerie predictions of the future, and the significance of the U.S. Department of Defense's balloon-hunting event.
Chapter 4 explains why casinos and insurance companies, which are influenced by luck and uncertainty, are bound to make profits; Chapter 5 explains the direct cause of Samsung Electronics' growth into the world's undisputed number one semiconductor company; Chapter 6 explains the pros and cons of the Red Devils T-shirt stores that sold like hotcakes during the 2002 Korea-Japan World Cup; Chapter 7 explains the birth of management science, which armed modern companies with cutting-edge science; and Chapter 8 explains how space shuttle operation technology entered modern management and what role it plays there, in a rich and fascinating way.
In this process, the fact that the true cause of Samsung Electronics' success was not its semiconductor integration technology but its excellent production system, and the fact that the causes of the subprime mortgage crisis were revealed are contents that cannot be easily found anywhere else.
In this way, the new book, "Management Concert," details management techniques and principles that have already taken root in actual management practices, but that have not been easily covered in previous management books.
In the process, we trace the historical process by which scientific principles such as statistics, mathematics, and physics were applied to management before and after World War II, and the process by which difficult management problems were solved one by one.
In addition, it introduces successful management theories chosen by 21st century global companies, along with various case studies.
Management principles from an MIT engineering PhD at the forefront of modern management.
A book created over a two-year period through bi-weekly web meetings between an American author and a Korean publisher!
Another feature of the new book, “Management Concert,” is the author’s unique background.
The author, a promising aerospace engineer who immigrated to the United States during high school and graduated with honors from Boston University with a degree in aerospace engineering, wrote this book while working as a project manager for the business operations planning team in the planning department of Micron Technology, a global semiconductor company. Why, with his engineering expertise, enough to have worked on projects with NASA, is now a project manager for the business operations planning team? He says his new book, "The Management Concert," offers "a long answer to this question."
He was struggling between the seemingly disparate fields of study such as engineering and business administration, and he said he was influenced by the words of current KAIST President Suh Nam-pyo, who said, “A true engineer should be evaluated by his social influence.”
He also revealed that he was greatly influenced by Professor Stanley Gershwin, with whom he had a 'napkin discussion' while receiving his master's and doctoral degrees at MIT.
In other words, the author says he found greater meaning in applying the ever-advancing science and technology to management to provide greater utility to more people.
As a result, he presents a panoramic view of the management field, which is becoming smarter day by day through encounters with cutting-edge science in the planning department of a global company, which can be said to be the forefront of modern management.
The content of the new book, "Management Concert," not only reveals the cutting-edge weapons companies currently possess to become more competitive, but also paints a concrete picture of our future.
In writing this book, the author added credibility to the content by basing it on case studies of companies recognized for maximizing operational efficiency and profits through scientific management in academic journals such as Nature and MIT Sloan Business Review, as well as reports from authoritative journals such as The Wall Street Journal and Business Week.
Moreover, the author presents specific situations that ordinary people experience in their daily lives, making it much easier for readers to understand.
Additionally, while writing the manuscript for this book, the author had to overcome geographical barriers between the suburbs of Washington, D.C., and Seoul, South Korea, over the past two years.
The manuscript for this book, which started as a presentation material, was gradually refined over a period of two years through writing, erasing, and rewriting.
Through online video calls with the publisher every two weeks, we discussed the interests of Korean readers and included relevant cases and topics in the manuscript.
Additionally, the principles of modern management and further reading are organized into separate 'TIPs' to deepen your knowledge.
Through this process, the manuscript was rewritten about ten times, and a book was born.
In his new book, "Management Concert," the author challenges two prejudices about management.
The first is the prejudice that business administration is an academic discipline for a small number of corporate executives.
Through this book, the author aims to expand the scope of business administration to the general public and make it an essential liberal arts subject for the 21st century.
Second, there is a prejudice that management is synonymous with leadership and charisma.
This attempt to present the reality of cutting-edge management, which is demonstrating incredible power, transcending the limitations of management being the domain of specific heroes armed with an entrepreneurial spirit.
Especially for those who are still caught up in 20th-century common sense about management, he says, “Modern management has two elements: the humanistic element, which is the realm of people and emotions, and the scientific element, which requires analysis and calculation.” He also clearly conveys his feelings from the forefront of modern management, saying, “If the power of companies that have driven our economy and led the national economy so far has been this first cornerstone, then in order to grow into a super-global company in the new era to come, isn’t it time to put more weight on the second cornerstone, science?”
GOODS SPECIFICS
- Date of issue: March 8, 2010
- Page count, weight, size: 368 pages | 571g | 154*228*30mm
- ISBN13: 9788991204690
- ISBN10: 8991204694
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