
The comments are all there is
Description
Book Introduction
The best salespeople never become '乙'!
Sales Manager Ahn Gyu-ho talks about his 'billion-won' comment skills!
- Mentoring skills for ultra-high value-added sales, breaking away from the low-margin, high-volume sales method.
- A comment that turns even 'eul' into 'gap', an absolute comment that makes you the 'Top 1%'
A "pinpoint" sales strategy that gains customer trust without losing self-esteem.
- What are the ‘good questions’ that create ‘good sales’?
- The art of turning the worst "weakness" into the best "strength"
Do you still believe that running until your shoes are worn out is the foundation of sales? Are you wasting your energy listening to the complaints of people who have nothing to do with your contracts? Are you hitting your targets on a shoestring, even deducting the allowance stamped on your paycheck? Your mindset of always chasing customers from the "eul" position is flawed.
Your line about begging your customers for performance is wrong.
This book contains only the essence of CEO Ahn Gyu-ho's comments, who shook up the sales world by overcoming the limitations of being a 'middle school graduate' and rising to the ranks of those earning an annual salary of 1 billion won.
The fastest and most powerful way to bait, hypnotize, and capture your customers.
Stop being a '乙' and complaining to your customers.
Stand in the position of 'A' and make your customers depend on you.
This book will guide you on the path to becoming a true 'pro'.
Sales Manager Ahn Gyu-ho talks about his 'billion-won' comment skills!
- Mentoring skills for ultra-high value-added sales, breaking away from the low-margin, high-volume sales method.
- A comment that turns even 'eul' into 'gap', an absolute comment that makes you the 'Top 1%'
A "pinpoint" sales strategy that gains customer trust without losing self-esteem.
- What are the ‘good questions’ that create ‘good sales’?
- The art of turning the worst "weakness" into the best "strength"
Do you still believe that running until your shoes are worn out is the foundation of sales? Are you wasting your energy listening to the complaints of people who have nothing to do with your contracts? Are you hitting your targets on a shoestring, even deducting the allowance stamped on your paycheck? Your mindset of always chasing customers from the "eul" position is flawed.
Your line about begging your customers for performance is wrong.
This book contains only the essence of CEO Ahn Gyu-ho's comments, who shook up the sales world by overcoming the limitations of being a 'middle school graduate' and rising to the ranks of those earning an annual salary of 1 billion won.
The fastest and most powerful way to bait, hypnotize, and capture your customers.
Stop being a '乙' and complaining to your customers.
Stand in the position of 'A' and make your customers depend on you.
This book will guide you on the path to becoming a true 'pro'.
- You can preview some of the book's contents.
Preview
index
Prologue: The problem is not knowing what the problem is.
Part 1: There's definitely "sin" in your sales.
Just by changing the comment, sales can increase 100-fold.
Don't choose the path of becoming 'eul' on your own feet
Sales isn't about 'talking the talk'
Remember, you're a professional, not an office worker.
Part 2 There is a separate comment that becomes 'Gap'
The 'King of Comments' is strong in gossip.
Reject the customer's 'rejection'
What bothers me is that I won't sell it.
100,000 won is expensive, but 10 million won is not expensive.
The downside is the best advantage.
One thoughtless conjunction can ruin a business.
Even the obvious becomes delicate when explained.
Hypnotic phrases that elicit a 'YES'
99% go alone, 1% go together
Use the words of authority
Child education and sales go hand in hand.
The Secret of Language that Raises Unit Price
Products chosen by most customers
One word customers can never refuse
The art of turning a customer's rejection into acceptance
If you give something away for free, you become a scammer.
You don't have to be a good salesperson to every customer.
Don't get me wrong, sales isn't "volunteering."
Part 3: A comment without the "gi" is nothing more than a "bad check."
Sales is done with the head, not the body.
Even the best product can't be sold if you're not confident.
The 3-second, 5-second, and 10-second rules
Let them come out, let them speak
Why the same 1 million won feels cheap
If you want to sell, throw away the flyers first.
If you don't sell it today, you'll never sell it.
Sales is something your left hand does without your right hand knowing.
Part 4: 'Good Sales' Comes from 'Good Questions'
If you want a good answer, ask a good question.
Sales is for you, not the company.
DB is overflowing everywhere around you
How to invest less and earn more
Even if it's just a side dish, you can still taste success.
How the 1% Sell vs How the 99% Sell
He who would be king must bear the weight of the crown.
Enough with the 'mental victory' of honesty!
Never be rejected even once
Epilogue: A Salesman's Confession: Understanding the Problem Leads to the Answer
Appendix: Sales Manager Ahn Gyu-ho's 15 Commandments of Absolute Words
Part 1: There's definitely "sin" in your sales.
Just by changing the comment, sales can increase 100-fold.
Don't choose the path of becoming 'eul' on your own feet
Sales isn't about 'talking the talk'
Remember, you're a professional, not an office worker.
Part 2 There is a separate comment that becomes 'Gap'
The 'King of Comments' is strong in gossip.
Reject the customer's 'rejection'
What bothers me is that I won't sell it.
100,000 won is expensive, but 10 million won is not expensive.
The downside is the best advantage.
One thoughtless conjunction can ruin a business.
Even the obvious becomes delicate when explained.
Hypnotic phrases that elicit a 'YES'
99% go alone, 1% go together
Use the words of authority
Child education and sales go hand in hand.
The Secret of Language that Raises Unit Price
Products chosen by most customers
One word customers can never refuse
The art of turning a customer's rejection into acceptance
If you give something away for free, you become a scammer.
You don't have to be a good salesperson to every customer.
Don't get me wrong, sales isn't "volunteering."
Part 3: A comment without the "gi" is nothing more than a "bad check."
Sales is done with the head, not the body.
Even the best product can't be sold if you're not confident.
The 3-second, 5-second, and 10-second rules
Let them come out, let them speak
Why the same 1 million won feels cheap
If you want to sell, throw away the flyers first.
If you don't sell it today, you'll never sell it.
Sales is something your left hand does without your right hand knowing.
Part 4: 'Good Sales' Comes from 'Good Questions'
If you want a good answer, ask a good question.
Sales is for you, not the company.
DB is overflowing everywhere around you
How to invest less and earn more
Even if it's just a side dish, you can still taste success.
How the 1% Sell vs How the 99% Sell
He who would be king must bear the weight of the crown.
Enough with the 'mental victory' of honesty!
Never be rejected even once
Epilogue: A Salesman's Confession: Understanding the Problem Leads to the Answer
Appendix: Sales Manager Ahn Gyu-ho's 15 Commandments of Absolute Words
Detailed image
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Into the book
Of course, good character and a good mind are important.
But it is a long-term aspect, not a short-term variable.
There is one thing that salespeople should not be mistaken about.
Customers are the ones who never want to suffer a loss.
A good salesperson for a customer is not a kind person, but someone who can provide more benefits than other salespeople; that is, a 'capable person'.
--- p.
29
If you appear nervous and intimidated in front of a customer, no matter how powerful and engaging your message is, it will not be able to penetrate their hearts and minds.
This is because customers not only do not want to suffer losses, but are also quick-witted.
The customer says, 'Oh! This guy is trying to sell me something again.
What did you come here to talk about today?
The moment you feel 'uncomfortable,' your sales will be in jeopardy.
The comment you made that made you feel that way was the first wrong button and the biggest reason why you are ruining your sales.
No matter how good the information is or how helpful the story is, once a customer puts up a defense, the information cannot enter their head.
But if your customers perceive you as a helpful person, every word you say will stick in their minds.
No matter how good the speech or the best comment is, it is useless if it does not have the power to match.
--- p.
36
Don't give your customers too many choices.
That's not what customers want.
If you're selling something, say "I like this" instead of "Take a look."
Don't make things difficult for your customers by explaining this and that.
Like Alexander the Great, who cut the complexly tangled Gordian Knot and ascended to the throne, quickly, simply, and clearly satisfy customer needs.
--- pp.
76~77
No matter how much you say it's cheap, customers still think it's expensive.
To capture the hearts of such customers, you need to show them how much benefit and value they can get.
Your comment that tells the customer the price straight away when he asks how much is wrong is wrong.
At the very least, a sales expert who can explain how much cheaper it is than the competition and how reasonable the cost is to resolve the inconvenience customers are currently experiencing is a sales expert who knows how to make a proper sales pitch.
--- p.
83
There are two ways to overcome customer objections.
The first is to naturally align assistance with the customer's thinking.
It is a method of persuading while agreeing with others.
At this time, it is important to minimize customer resistance.
One way is to use conjunctions like 'and' and 'so' rather than negative conjunctions like 'but' and 'but'.
The connectors that can guide the conversation according to the salesperson's intention without the customer feeling too uncomfortable are 'and' and 'so'.
The more skilled a salesperson is, the more often he or she uses this word.
--- pp.
93~94
What should I vividly picture in my customers' minds? A product? No.
It is meaningless to explain in detail the performance or features of a product.
Rather, it is important to vividly explain to customers what changes they will experience when they use the product, so that they can see, hear, feel, and imagine for themselves.
That is the image that needs to be imprinted in the customer's mind.
A clear word for image making is far more effective than a hundred words of product description.
--- pp.
128~129
What am I in business for? For the customer? No.
For myself.
The direction of sales must always be held by me, the salesperson.
The moment you are manipulated by customers and become a slave, that sales and your life as a salesperson are over.
--- p.
166
There is a rule that I have never changed in the 10 years I have been in business.
The first customer should be myself.
You have to be absolutely sure that what you're selling is the best, and to prove that you're sure, you have to be the first person to buy your product.
You can't sell a product to a customer without even trying it and without being confident about it.
In such cases, no matter what you say, your message will not be effective.
The words of a salesman who has lost his strength are nothing but noise.
--- p.
190
We use the word persuasion too easily.
But perhaps persuasion, like the clash of political views, is the most difficult thing in the world.
Be bold and give up on things you can't do.
Don't try to do something that won't work.
There is an obvious, easy and simple way, but taking the difficult path is what fools do.
Your sales have been difficult because you have been trying to take the difficult path so far.
Don't struggle alone, ask your customers.
'What's the problem, what do you want?' Magic will happen in your sales.
--- pp.
208~209
Remove the 'money smell' of sales from your eyes, smile, and every gesture.
Customers notice right away.
Are your eyes purely trying to help, or are you approaching them with the intention of selling them something?
Let go of the desire to get something first and approach with the desire to help first.
Profits are destined to follow your heart.
--- p.
232
If being rejected feels natural, you won't find a way to avoid it.
When you become numb to rejection, you stop working on your problems and find solutions.
Self-consolation and mental triumph over rejection ultimately leads to the worst sales.
Again, I want to emphasize that the best salespeople don't get rejected.
Prepare to become a salesperson who never gets rejected.
From now on, if you receive a rejection, it will be you who is rejecting the customer, not the customer.
But it is a long-term aspect, not a short-term variable.
There is one thing that salespeople should not be mistaken about.
Customers are the ones who never want to suffer a loss.
A good salesperson for a customer is not a kind person, but someone who can provide more benefits than other salespeople; that is, a 'capable person'.
--- p.
29
If you appear nervous and intimidated in front of a customer, no matter how powerful and engaging your message is, it will not be able to penetrate their hearts and minds.
This is because customers not only do not want to suffer losses, but are also quick-witted.
The customer says, 'Oh! This guy is trying to sell me something again.
What did you come here to talk about today?
The moment you feel 'uncomfortable,' your sales will be in jeopardy.
The comment you made that made you feel that way was the first wrong button and the biggest reason why you are ruining your sales.
No matter how good the information is or how helpful the story is, once a customer puts up a defense, the information cannot enter their head.
But if your customers perceive you as a helpful person, every word you say will stick in their minds.
No matter how good the speech or the best comment is, it is useless if it does not have the power to match.
--- p.
36
Don't give your customers too many choices.
That's not what customers want.
If you're selling something, say "I like this" instead of "Take a look."
Don't make things difficult for your customers by explaining this and that.
Like Alexander the Great, who cut the complexly tangled Gordian Knot and ascended to the throne, quickly, simply, and clearly satisfy customer needs.
--- pp.
76~77
No matter how much you say it's cheap, customers still think it's expensive.
To capture the hearts of such customers, you need to show them how much benefit and value they can get.
Your comment that tells the customer the price straight away when he asks how much is wrong is wrong.
At the very least, a sales expert who can explain how much cheaper it is than the competition and how reasonable the cost is to resolve the inconvenience customers are currently experiencing is a sales expert who knows how to make a proper sales pitch.
--- p.
83
There are two ways to overcome customer objections.
The first is to naturally align assistance with the customer's thinking.
It is a method of persuading while agreeing with others.
At this time, it is important to minimize customer resistance.
One way is to use conjunctions like 'and' and 'so' rather than negative conjunctions like 'but' and 'but'.
The connectors that can guide the conversation according to the salesperson's intention without the customer feeling too uncomfortable are 'and' and 'so'.
The more skilled a salesperson is, the more often he or she uses this word.
--- pp.
93~94
What should I vividly picture in my customers' minds? A product? No.
It is meaningless to explain in detail the performance or features of a product.
Rather, it is important to vividly explain to customers what changes they will experience when they use the product, so that they can see, hear, feel, and imagine for themselves.
That is the image that needs to be imprinted in the customer's mind.
A clear word for image making is far more effective than a hundred words of product description.
--- pp.
128~129
What am I in business for? For the customer? No.
For myself.
The direction of sales must always be held by me, the salesperson.
The moment you are manipulated by customers and become a slave, that sales and your life as a salesperson are over.
--- p.
166
There is a rule that I have never changed in the 10 years I have been in business.
The first customer should be myself.
You have to be absolutely sure that what you're selling is the best, and to prove that you're sure, you have to be the first person to buy your product.
You can't sell a product to a customer without even trying it and without being confident about it.
In such cases, no matter what you say, your message will not be effective.
The words of a salesman who has lost his strength are nothing but noise.
--- p.
190
We use the word persuasion too easily.
But perhaps persuasion, like the clash of political views, is the most difficult thing in the world.
Be bold and give up on things you can't do.
Don't try to do something that won't work.
There is an obvious, easy and simple way, but taking the difficult path is what fools do.
Your sales have been difficult because you have been trying to take the difficult path so far.
Don't struggle alone, ask your customers.
'What's the problem, what do you want?' Magic will happen in your sales.
--- pp.
208~209
Remove the 'money smell' of sales from your eyes, smile, and every gesture.
Customers notice right away.
Are your eyes purely trying to help, or are you approaching them with the intention of selling them something?
Let go of the desire to get something first and approach with the desire to help first.
Profits are destined to follow your heart.
--- p.
232
If being rejected feels natural, you won't find a way to avoid it.
When you become numb to rejection, you stop working on your problems and find solutions.
Self-consolation and mental triumph over rejection ultimately leads to the worst sales.
Again, I want to emphasize that the best salespeople don't get rejected.
Prepare to become a salesperson who never gets rejected.
From now on, if you receive a rejection, it will be you who is rejecting the customer, not the customer.
--- pp.
300~301
300~301
Publisher's Review
The best salespeople never become '乙'!
The secret to a billion-dollar sales pitch from the Korea Sales Success Association's "Sales Leader," Ahn Gyu-ho.
Do you believe that running until your shoes are worn out is the essence of sales? Are you wasting your energy listening to the complaints of people who have nothing to do with your contracts? Are you meeting your targets at a low price, even deducting the allowance stamped on your paycheck? Your mindset of always chasing customers from the "eul" position is flawed.
Your comments begging for performance from your customers are a sin.
If you can't engage your customers, it's better for you and your company to say nothing!
"Mention is the Sin" is a book that contains the speaking skills of salespeople who always deal with customers from the "乙" position, and change their words, attitude, and mindset into the "甲" sales that aims for high efficiency, high performance, and professionalism.
The author of this book, Ahn Gyu-ho, the president of the Korea Sales Success Association, is a self-made man who overcame the limitations of a middle school education and rose to the ranks of those earning 1 billion won annually through sales alone.
He proposes a new sales method that breaks away from the unwritten rules of sales, which are represented by 'footwork' and 'quickness', and puts oneself in a position of superiority over the customer, the so-called 'gap'.
Instead of feeling intimidated when standing in front of customers, we introduce the words of a true 'pro' who can confidently persuade any customer in any situation.
“People always trust more deeply the words of experts who are higher in position than themselves, even if they say the same thing.
Although we don't want to admit it, the world operates roughly according to this principle.
Because I think that since they know at least as much as I do, there is nothing wrong or inaccurate.
The salesperson's comments should be like that too.
“A salesperson must always be on equal footing with the customer or in a higher position than the customer, so that he can exert strong influence on the customer.” _p.
30
From the first meeting with the customer to the closing remarks…
There is a separate comment that becomes 'Gap'!
Just by changing one comment, your sales will increase 100-fold!
The author of this book, CEO Ahn Gyu-ho, points out that the common comments made by salespeople who have become 'eul' to the bone are not only failing to persuade customers, but are actually lowering the salesperson's trust and blocking contracts.
If you have the basics of sales and are well-prepared with your pitches, you can easily earn 5 million won to 10 million won per month, no matter how bad you are.
In this book, he presents 15 types of methods for making comments that customers want and that are beneficial to salespeople, including 'affirmative agreement and question comments using prefixes', 'expert comments using the words of authority', 'compressed comments that narrow down the choices and make it easier for customers to make decisions', 'diffusion comments through the mouths of others', and 'hypnotic comments that make customers' choices comfortable'.
In particular, the most basic of basics is to have a message that customers can trust and that allows them to express their own needs, rather than one that lists the product's advantages in detail or just babbles out prepared words in order to sell something.
In short, what this means is that instead of focusing on products or services, we need to focus on the customers themselves.
I advise you to get your customers to open up first by encouraging them to tell you what their problem is and what they want, so that they have no choice but to contract with you to solve their problem.
“If you focus on solving the customer’s itchy spot, the problem will be easily solved.
There is no customer in the world who has nothing better to do and listens to other people's stories, especially those of salespeople.
If a customer is listening to your story, it clearly shows that they are interested in something.
If you're still hesitating to make that final purchase, your customer may be trying to tell you:
'Please give me confidence that my choice is the best choice.
This part bothers me.
Please help me solve this.
“Please solve my problem!” _p.
156
Stop being intimidated and hesitant when standing in front of customers, or stop blindly accepting their every word. Instead, think and think again about how you can gain their trust in the shortest possible time and establish yourself as a supporter and expert.
From the first greeting you give to a customer, to the killing line that leaves a strong impression on them, to the closing line that captures their hearts at the crucial moment, if you read this book carefully, no matter what situation or customer you meet, they will want to rely on you and sign a contract.
Are you still blaming that damn marketing? One good comment is all it takes!
Grab that powerful weapon and win the battle of sales!
Even today, millions of salespeople are roaming the battlefield of sales.
To survive, to live, we run and do our best.
Every time that happens, I console myself by telling myself that I just need to endure a little longer and work harder.
But working hard alone is never the answer.
Saying that you work hard and meet many people but don't see any results is nothing more than a 'mental victory'.
Real sales is done with the head, not the body.
Sales that only earn you little and wear you out are not sustainable, and time is the only issue, and the only thing left is for you to leave the sales field.
“Don’t just sell, make the customer buy.”
Instead of you being the one to talk about your product, you need to get your customers to ask about your product first.
This is what takes the smell of sales out of it.
Instead of desperately trying to persuade people to buy insurance, you should make it so that they come to you and say, "I have a question about insurance."
That's how you become the best salesperson.
_p.
231
Most of the problems faced by low-performing salespeople stem from low posture and poor communication.
The best salespeople don't say, "Hey, how about this?"; they say, "This is what you want."
“Please sign here,” he says.
'Comments' that come from the wrong attitude are ruining your sales.
Move away from 'eul' and become 'gap' when making comments.
Change your thinking, change your attitude.
Then the comment also changes.
This book will guide you on the path to becoming a true 'pro'.
A single, confident and blunt statement that will convince any customer, in any situation.
I will put that powerful weapon in your hands.
This book is a must-read and useful resource for salespeople who are struggling to achieve significant results despite their best efforts or who need a fresh perspective on stagnant sales methods.
The secret to a billion-dollar sales pitch from the Korea Sales Success Association's "Sales Leader," Ahn Gyu-ho.
Do you believe that running until your shoes are worn out is the essence of sales? Are you wasting your energy listening to the complaints of people who have nothing to do with your contracts? Are you meeting your targets at a low price, even deducting the allowance stamped on your paycheck? Your mindset of always chasing customers from the "eul" position is flawed.
Your comments begging for performance from your customers are a sin.
If you can't engage your customers, it's better for you and your company to say nothing!
"Mention is the Sin" is a book that contains the speaking skills of salespeople who always deal with customers from the "乙" position, and change their words, attitude, and mindset into the "甲" sales that aims for high efficiency, high performance, and professionalism.
The author of this book, Ahn Gyu-ho, the president of the Korea Sales Success Association, is a self-made man who overcame the limitations of a middle school education and rose to the ranks of those earning 1 billion won annually through sales alone.
He proposes a new sales method that breaks away from the unwritten rules of sales, which are represented by 'footwork' and 'quickness', and puts oneself in a position of superiority over the customer, the so-called 'gap'.
Instead of feeling intimidated when standing in front of customers, we introduce the words of a true 'pro' who can confidently persuade any customer in any situation.
“People always trust more deeply the words of experts who are higher in position than themselves, even if they say the same thing.
Although we don't want to admit it, the world operates roughly according to this principle.
Because I think that since they know at least as much as I do, there is nothing wrong or inaccurate.
The salesperson's comments should be like that too.
“A salesperson must always be on equal footing with the customer or in a higher position than the customer, so that he can exert strong influence on the customer.” _p.
30
From the first meeting with the customer to the closing remarks…
There is a separate comment that becomes 'Gap'!
Just by changing one comment, your sales will increase 100-fold!
The author of this book, CEO Ahn Gyu-ho, points out that the common comments made by salespeople who have become 'eul' to the bone are not only failing to persuade customers, but are actually lowering the salesperson's trust and blocking contracts.
If you have the basics of sales and are well-prepared with your pitches, you can easily earn 5 million won to 10 million won per month, no matter how bad you are.
In this book, he presents 15 types of methods for making comments that customers want and that are beneficial to salespeople, including 'affirmative agreement and question comments using prefixes', 'expert comments using the words of authority', 'compressed comments that narrow down the choices and make it easier for customers to make decisions', 'diffusion comments through the mouths of others', and 'hypnotic comments that make customers' choices comfortable'.
In particular, the most basic of basics is to have a message that customers can trust and that allows them to express their own needs, rather than one that lists the product's advantages in detail or just babbles out prepared words in order to sell something.
In short, what this means is that instead of focusing on products or services, we need to focus on the customers themselves.
I advise you to get your customers to open up first by encouraging them to tell you what their problem is and what they want, so that they have no choice but to contract with you to solve their problem.
“If you focus on solving the customer’s itchy spot, the problem will be easily solved.
There is no customer in the world who has nothing better to do and listens to other people's stories, especially those of salespeople.
If a customer is listening to your story, it clearly shows that they are interested in something.
If you're still hesitating to make that final purchase, your customer may be trying to tell you:
'Please give me confidence that my choice is the best choice.
This part bothers me.
Please help me solve this.
“Please solve my problem!” _p.
156
Stop being intimidated and hesitant when standing in front of customers, or stop blindly accepting their every word. Instead, think and think again about how you can gain their trust in the shortest possible time and establish yourself as a supporter and expert.
From the first greeting you give to a customer, to the killing line that leaves a strong impression on them, to the closing line that captures their hearts at the crucial moment, if you read this book carefully, no matter what situation or customer you meet, they will want to rely on you and sign a contract.
Are you still blaming that damn marketing? One good comment is all it takes!
Grab that powerful weapon and win the battle of sales!
Even today, millions of salespeople are roaming the battlefield of sales.
To survive, to live, we run and do our best.
Every time that happens, I console myself by telling myself that I just need to endure a little longer and work harder.
But working hard alone is never the answer.
Saying that you work hard and meet many people but don't see any results is nothing more than a 'mental victory'.
Real sales is done with the head, not the body.
Sales that only earn you little and wear you out are not sustainable, and time is the only issue, and the only thing left is for you to leave the sales field.
“Don’t just sell, make the customer buy.”
Instead of you being the one to talk about your product, you need to get your customers to ask about your product first.
This is what takes the smell of sales out of it.
Instead of desperately trying to persuade people to buy insurance, you should make it so that they come to you and say, "I have a question about insurance."
That's how you become the best salesperson.
_p.
231
Most of the problems faced by low-performing salespeople stem from low posture and poor communication.
The best salespeople don't say, "Hey, how about this?"; they say, "This is what you want."
“Please sign here,” he says.
'Comments' that come from the wrong attitude are ruining your sales.
Move away from 'eul' and become 'gap' when making comments.
Change your thinking, change your attitude.
Then the comment also changes.
This book will guide you on the path to becoming a true 'pro'.
A single, confident and blunt statement that will convince any customer, in any situation.
I will put that powerful weapon in your hands.
This book is a must-read and useful resource for salespeople who are struggling to achieve significant results despite their best efforts or who need a fresh perspective on stagnant sales methods.
GOODS SPECIFICS
- Date of issue: May 24, 2018
- Page count, weight, size: 308 pages | 422g | 145*210*18mm
- ISBN13: 9788965706359
- ISBN10: 8965706351
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