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Digital Marketing Glossary
Digital Marketing Glossary
Description
Book Introduction
Digital Marketing: Understand the Terms to Understand the Flow!

Marketing terminology is particularly rich in acronyms and new terms are constantly emerging, requiring both new hires and veteran marketers to continually learn new terms.
In particular, because it crosses various fields, it is necessary to understand SEO, SNS, management, technology, development, and creative terms to properly conduct digital marketing in accordance with the trend.

This book is structured in a dictionary format to help anyone understand the vague concept of digital marketing.
The 256 terms are categorized into seven chapters: basic digital marketing terms, advertising and SEO terms, media and social media terms, creative, promotion and sales terms, analysis and development terms, management and economic terms, and key figures, allowing readers to find and reskill only the parts they need at any time.
Considering the nature of terms with many abbreviations, the full names and phonetic transcriptions of 256 terms are always displayed, with one-line definitions and detailed explanations.
Additionally, we've added three more terms related to each term, allowing you to learn a total of 1,024 digital marketing terms.
In addition, it is accompanied by real-life illustrations that illustrate all key terms, making it easy for those new to digital marketing or those who need to easily explain digital marketing terms to juniors or clients to utilize the content.
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index
01 Basic Digital Marketing Terms
001 DX | Transforming Businesses and Industries with Digital Technology
002 STP | Segment your market and deliver value to the best target audience.
003 Marketing Funnel | Outlining the Process from Awareness to Purchase
004 Data-Driven Marketing | Leveraging Data to Drive Marketing
005 Branding | Creating a Brand Loved by Consumers
006 Persona | A specific image of your intended customer
007 Triple Media | Three Types of Media Connecting Businesses and Consumers
008 Customer Journey | The journey a customer takes from purchasing a product to using and sustaining it.
009 ??Channel | The point of contact between customers and companies
010 4Ps and 4Cs | Axis for Organizing Marketing Strategies
011 Purchase Behavior Model | Patterning Customer Shopping Patterns
012 CX (Customer Experience) | The value customers perceive, such as user or emotional satisfaction.
013 Content Marketing | Attracting Customers with Content
014 Metric Management | Managing Various Performance Indicators Used in Marketing Policies
015 KGI and KPI | Manage your desired goals and intermediate indicators numerically.
016 Return on Assets (ROAS) and Return on Investment (ROI) | Return on Investment (Marketing)
017 Platformer | Businesses providing media or IT services
018 Digital Advertising | Advertising delivered over the Internet
019 Media Buying | Purchasing advertising frames from media companies
020 Mass Advertising | Advertising Methods Using TV, Newspapers, etc.
021 Ad Technology and Marketing Technology | Advertising and Marketing-Related Technologies
022 Retail Media | Using Retail Stores as Advertising Mediums
023 Search Engines and SEO | Techniques for Ranking Higher in Search Systems and Search Results
024 CRM | How to Strengthen Relationships Between Businesses and Customers
025 Engagement | Quality Relationships Between Businesses and Customers
026 Big Data and Data-Driven | Massive Data and How to Use It
027 Privacy Protection | Protecting Your Personal Data
028 CCPA and GDPR | New Privacy Protection Laws
029 Machine Learning and AI | Technologies for Interpreting and Learning from Massive Data
030 OMO | Fusion of Online and Offline 3
031 Live Commerce | Selling Products with Real-Time Video Services
032 Lead Generation | Finding New Customers
033 Lead Nurturing and Lead Qualification | Building Relationships with Prospects
034 MA | Lead Management Tool
035 SFA | Existing Customer Management Tool
036 System Integrator and Cloud Integrator | Classification of System Development Providers
037 ??as a Service (XaaS) | Providing ?? as a Service
038 Web 3.0 | A decentralized, transparent, and privacy-friendly internet
039 Blockchain | Technology that Proves Ownership of Digital Assets
040 NFT | Warranty data tied to content
041 CMO, CDO, CIO | Head of Marketing and IT
042 Enterprise Architects and Business Architects | Professionals Driving DX
043 Data Scientist | A specialist who analyzes and interprets data.

02 Advertising and SEO Terms that Reach Your Target
044 Search Ads | Ads associated with search engine results
045 Display Advertising | Advertisements displayed on sites or applications.
046 Affiliate Marketing | Advertising Methods That Earn Rewards When Products Are Sold
047 Content-Linked Ads | Ads linked to articles within a site or application.
048 Video Advertising | Advertising Using Video
049 Social Media Advertising | Advertising Using Social Media
050 In-Feed Ads | Ads that appear between feeds.
051 Retargeting | Marketing Methods for Re-displaying Digital Ads
052 Frequency Control | Adjust the number of times an ad is displayed
053 DSP and SSP | Structure for Selling Ad Delivery and Ad Space
054 3PAS | Batch management of advertising delivery using third-party delivery servers
055 RTB | Automated Advertising Bidding
056 Inventory | Advertising space available to media companies
057 Impressions | A metric that indicates the number of times an ad was displayed.
058 Viewability | Impressions that are viewable by users
059 Ad Fraud | Clicking and Displaying Fraudulent Ads
060 Ad Verification | Structure for Verifying Ad Fraud
061 Ad Networks and Ad Exchanges | Structure for Delivering and Managing Advertising Spaces
062 Trading Desk | Digital Advertising Operations Agency
063 In-house Operation | In-house Digital Advertising Operation
064 Data Clean Room | Data Integration and Analysis under Platform Management
065 World Garden | A business that operates exclusively within a reader network.
066 Connected TV | TV that can connect to the Internet
067 Curated Media | Media that edits and distributes diverse social information.
068 Search Query | Word or phrase entered into a search engine
069 Organic Search | Search results displayed according to natural ranking
070 Technical SEO and Content SEO | The Art of Optimizing Your Website for Search Engines
071 Index | A database that collects and stores information from websites.
072 CRO | How to Optimize Conversion Rates
073 EFO | How to Improve Form Entry and Submission Rates
074 CPA | Cost of acquisition (such as customer or product purchase)
075 CTR | The ratio of the number of clicks divided by the number of times the ad was displayed.
076 CVR | Purchase, application, etc. ratio compared to total
077 CPM | A measure of the cost per thousand advertisements displayed.
078 CPC | An indicator that indicates the cost per click
079 CPI | An indicator of the unit cost of application installations.
080 GRP | Total viewership rating for TV commercials during a specific period
081 Reach | User Reach of Internet Advertising
082 OKR | How to Clarify Your Goals and the Results Required to Achieve Them
083 CAGR | Average growth rate over multiple years
084 ARPU | An indicator of average revenue per user
085 Cancellation Rate | The percentage of customers who canceled their service contracts over a certain period of time.

03 Terminology related to company-owned media and social media that helps transmit information
086 LP and LPO | Webpages Reached Through Advertising and Other Methods of Optimization
087 Wireframe | A schematic of a website or application design.
088 Breadcrumb List | Indicates your current location on the website
089 Global Navigation | Main Menu for the Entire Website
090 CMS | A system for efficiently managing content
091 HTML | A markup language that describes the structure of a website
092 CSS | A language for styling the visual style of a website
093 JavaScript (JS) | A scripting language that controls the dynamic behavior of a website.
094 PHP | A scripting language that runs on the server side
095 Cookies | Information that a website stores on the client side
096 Unified ID 2.0 | One of the methods for identifying users online
097 Conversion Page | Completion Page Displayed After Form Submission
098 Directory Map | Website Page Structure
099 Chatbot | An automated response conversation system utilizing AI and other technologies.
100 A/B Tests | Randomly Compare Two Versions
101 Heatmaps | Visualize User Movement on Pages
102 Opt-in and Opt-out | Consent to the Use of Personal Information
103 Crawling | Automatically collecting information from websites
104 UI ​​and UX | User Interfaces and User Experience
105 Usability | Ease of use and familiarity on the website
106 Heuristic Evaluation | Expert-led User Experience Problem Identification
107 Domain | Something like a website address
108 Core Web Vitals | Website UX Evaluation Metrics
109 PVs | Number of times a website page was viewed
110 UUs | The number of users who visited a website during a specific period.
Session 111 | A series of communications from the start of site access to its end.
112 ?? Rate (on-site metrics) | A metric measuring user behavior within a website.
113 MAU, WAU, DAU | Monthly, Weekly, Daily Active Users
114 Access Log | Web Server Access Records
115 Tracking | Recording and tracking the flow of goods or information.
116 Tag Management | Installing and Managing Tags on Your Website
117 UGC | User-Driven Content Creation
118 Social Media Account Management | Managing Corporate or Personal Accounts on Social Media
119 Carousel | A UI that displays content in a slideshow format.
120 Timeline | A screen listing SNS posts in chronological order.
121 Tagging | How to Link Accounts Related to Information Posted in a Feed
122 Hashtags | Keywords that indicate a specific topic starting with '#'
123 Viral Media | Media that spreads rapidly through word of mouth
124 Social Listening | Analyzing Trends and Reactions on Social Media
125 Social Graph | A map showing the relationships between people
126 Stories | Share photos and videos that disappear in a short time.
127 Reputational Risk | Risks that could damage a company's or individual's reputation.

04 Creative, promotional, and sales terms that require deep connection
128 Creative Brief | A Guide to Writing Creative Work
129 Thumbnail | Preview image displayed at the top of the content
130 Key Visuals | Main Visual Expressions Considered Particularly Important
131 Design Comp | Completed Design Images (Samples)
132 Prototype | An early-stage model that reflects actual functionality or design.
133 AR (Augmented Reality) | Technology that superimposes virtual information onto real space.
134 VR (Virtual Reality) | Technology that recreates a completely virtual space
135 Responsive Design | Automatically adjusts layout to fit screen size
136 Accessibility | Ease of use of a product or service
137 First View | The first area you see when you open a website.
138 Mobile First | Web Design That Prioritizes Mobile Screen Display
139 Transactions | Purchase of goods or services from online shopping malls
140 Cross-Usage Rate | Percentage of purchases made both offline and online
141 D2C | A model in which manufacturers sell directly to consumers.
142 Webrooming | The consumer behavior of researching online and purchasing offline.
143 Unified Commerce | An Integrated Offline and Online Shopping Experience
144 Dark Store | A store operating as a logistics hub exclusively for online shopping malls.
145 Online Shopping Mall Support Tools | Software and Platforms for Online Shopping Mall Operations
146 Loyal Customers | Premium Customers with High Loyalty and Purchasing Power
147 LTV | The value a customer brings to a business over their lifetime.
148 Step Mail | Multiple emails automatically sent based on scenarios
149 NPS | An indicator of customer satisfaction
150 ABM | A marketing strategy that focuses on targeting key customers.
151 Inbound Marketing | Marketing that gets customers interested and seeking you out first
152 BANT | Four Key Conditions: Budget, Decision-Making Rights, Necessity, and Timing of Implementation
153 Demand Generation | Marketing Activities to Generate Demand
154 Inbound vs. Outbound | Differences in Customer Approaches
155 Cold Calling | Calling Customers Who Have No Contact
156 New Prospects | Potential Customers with Future Order Potential
157 Lead Management | How to Collect, Segment, Nurture, and Manage Prospects
158 White Paper | Provides useful information such as product introductions and reports.
159 CTAs | Encourage users to take action on your website.
160 MQLs and SQLs | Lead Quality and Status
161 Scenario Design | Designing Content Tailored to User Behavior
162 Scoring | How to Evaluate a Prospect's Promisingness
163 Retention | Establishing and Maintaining Customer Relationships
164 Pipeline Management | How to Manage Sales Requirements from Meeting to Order
165 Cross-sell and Up-sell | Additional Product Offers and Price Improvement Proposals
166 Inside Sales | Non-face-to-face sales activities for prospects
167 Customer Success | Activities that encourage customers to take action and lead to success.
168 Onboarding | The process of helping users become familiar with the usage.
169 Sales Enablement | Creating a Structure for Sales Efficiency and Performance Improvement

05 Analysis and Development Terms for Improving Policies and Internal Systems
170 ??Party Data | Various Types of Data
171 Actual Data | Actual Data, Not Estimates
172 Training Data | Data with questions and answers added as information
173 Data Pipeline | The Flow from Data Collection to Storage, Processing, Analysis, and Visualization
174 LTV Analysis | How to Analyze Customer Lifetime Value
175 RFM Analysis | How to Analyze Customer Purchasing Trends
176 Pareto Analysis | An analytical method for identifying what accounts for a large proportion.
177 Cluster Analysis | An analytical method for grouping similar items together.
178 Contribution Analysis | How to Analyze Contribution to Performance
179 Decision Tree Analysis | Analysis Using Tree Structures
180 Multiple Regression Analysis | An analytical method for predicting a target variable from multiple explanatory variables.
181 Cohort Analysis | A Method for Analyzing Customer Groups with Common Attributes
182 MMM | Marketing Policy Effectiveness Measurement and Analysis Methods
183 Conjoint Analysis | How to Find the Optimal Combination
184 Algorithm | A sequence or calculation method for solving a problem
185 Predictive Models | Models that predict future events from past data.
186 Generative AI | AI that generates new information from input data
187 Singularity | The Technological Singularity Where AI Surpasses Human Intelligence
188 Deep Learning | Machine Learning Methods Using Neural Networks
189 Data Cleansing | Fixing data defects and organizing them into a usable state.
190 SQL | The most widely used database language
191 Python | Interpreted general-purpose programming language
192 AutoML | Automated Machine Learning Model Design and Build
193 SaaS | Software as a Service
194 Cloud Computing | Utilizing computer resources via the Internet
195 On-Premises | Building, owning, and managing the system yourself
196 Data Siloing | Information fragmented across departments, unable to be shared or linked.
197 Frontend and Backend | Visible and Invisible Features from the User's Perspective
198 ERP | Integrated system for core corporate tasks
199 RPA | Automating Repetitive Tasks with Robots
200 IoT | Various objects connected to the Internet
201 SES | A service that entrusts system development, maintenance, and operation.
202 Third-Party Tools | Tools developed by external businesses using APIs, etc.
203 API | Interface connecting applications
204 BI Tools | Tools for Analyzing and Visualizing Various Data
205 CDP | A Platform for Managing Customer Data
206 DMP | A platform for managing diverse data
207 ETL | Tools for linking, transforming, and formatting data
208 Data Lake | A place to store large amounts of data
209 Data Warehouse | Database for Integrated Analytics
210 Data Mart (DM) | Data Warehouse for Specific Fields
211 RDB | A database that manages data in a table format
212 Agile and Waterfall Development | Software and Systems Development Methods
213 Offshore and Nearshore | Outsourcing Work to Overseas and Near/Remote Locations
214 Data Center | A dedicated facility for storing servers and network equipment.
215 TCP/IP | Protocol for Internet Communication (Communication Sequence)

06 Management and Economic Terms Active Digital Marketers Should Know
216 5 Force Analysis | How to Analyze the Competitive Environment Within Your Industry
217 PEST Analysis | Analyzing the Business Market Environment from Four Perspectives
218 Innovation Diffusion Theory | A way of thinking that describes the market penetration rate of new products, etc.
219 Business Economics | A Way of Thinking About Analyzing Businesses from a Cost Perspective
220 Network Externalities | As the number of users increases, service convenience and utility increase.
221 The Law of Increasing Returns | The phenomenon whereby profits continue to increase as factors of production are added.
222 Value Proposition | Clarifying the Value of Your Products and Services
223 Framework | A basic frame or model for creating strategies or plans.
224 As is and To be | Clarifying the Phenomenon and the Ideal
225 PMF | The state in which a product or service matches a customer's needs.
226 Crypto Economy | An Economic System Based on Cryptocurrency and Blockchain
227 Cryptocurrency | A New Electronic Currency Using Blockchain Technology
228 Smart Contracts | Programs that are guaranteed to execute without tampering
229 DeFi (Decentralized Finance) | Conducting Financial Transactions Decentralizedly
230 Tokens | Digital Data Using Blockchain Technology
231 Dapps (Decentralized Applications) | Next-Generation Applications Leveraging Blockchain
232 Layer Structure | The Technical Layers That Build the Web 3.0 Ecosystem
233 Metaverse | A three-dimensional virtual space built on the Internet
234 DAO | A Decentralized, Self-Sustaining Organization Without a Central Administrator
235 BaaS | Delivering banking functions and services to the cloud
236 Sharing Economy | A service that allows individuals to trade items, locations, and other items.
237 Fintech | The Convergence of Finance and Technology
238 ??Pay | Various electronic payment services

07 Key Figures in the Digital Marketing Industry
239 Philip Kotler | The authority who laid the foundations of modern marketing
240 Jeffrey Moore | Founder of the Chasm Theory, renowned American consultant
241 Igor Ansov | Creator of the Ansov Matrix, Father of Strategic Management
242 Don Scholz | Founder of Integrated Marketing Communications Theory
243 David Aaker | Founder of Brand (Modern Branding) Theory
244 Lester Wanderman | Founder of Direct Marketing
245 Theodore Levitt | Harvard University professor, advocate of short-sighted marketing
246 Clayton Christensen | The Innovation Dilemma and the Founder of Work Theory
247 Everett M.
Rogers | Founder of the Diffusion of Innovation Theory
248 Michael Porter | Management scholar who created the value chain and the 5 Forces
249 Gordon Moore | One of the co-founders of Intel, who proposed Moore's Law
250 Alan Kay | The father of the personal computer, who created the prototype for the PC.
251 Ted Nelson | Hypertext Inventor
252 Vinton Cerf | Computer scientist who invented the TCP/IP protocol
253 Tim Berners-Lee | Computer scientist who invented the World Wide Web
254 Marc Andreessen | Engineer who developed the Mosaic browser
255 Jack Dorsey | Serial entrepreneur who founded X (formerly Twitter) and Square
256 Satoshi Nakamoto | The person known as the inventor of Bitcoin

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Publisher's Review
Need to understand digital marketing in a short period of time?

In the age of information, searching for a single term on the Internet yields countless results.
Especially for newer terms like digital marketing, it can be difficult to find a single, clear definition.
With digital technology embedded everywhere, from smartphones to bus stops, restaurants, and clothing stores, digital marketing is no longer an option but a necessity. However, the diverse and complex terminology makes it difficult to approach.
So how can you learn the terminology in a short period of time? And how can you identify your areas of expertise and your weaknesses? "Digital Marketing Terminology Guide" is a guide for beginner marketers, self-employed individuals, developers who collaborate with marketers, and anyone else who wants to learn digital marketing terminology in a broader sense, including their own area of ​​expertise.

Consisting of 7 chapters and 1,024 terms, this book explains 256 key terms, one per page.
We break down abbreviations specific to digital marketing terms to help readers understand them, and provide examples of how to use each term, allowing them to be used naturally in actual work.
In particular, the glossary is divided into an 'Overview' section, which is a concise interpretation, and a 'Glossary' section, which explains in detail the meaning and characteristics of the terms, and the distinction between terms that are easily confused, and illustrations that connect the explanations to real life are included, making even unfamiliar terms feel familiar.
Therefore, this book will be helpful for new employees who have trouble forming images in their heads, self-employed individuals who want to start digital marketing, marketers who need to explain marketing to developers, or marketers who want to easily convey content to clients.
GOODS SPECIFICS
- Date of issue: September 25, 2025
- Page count, weight, size: 292 pages | 153*225*20mm
- ISBN13: 9791199426108
- ISBN10: 1199426105

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