Surviving with Easy-to-Understand Civil Complaint Response and Restoring Teacher Rights 77
 |
Description
Book Introduction
Respond to civil complaints in an easy-to-understand manner and in accordance with laws and systems
The one and only book that protects kindergarten and daycare teachers!
This book is dedicated to teachers who are hurt by malicious complaints and whose educational activities are being disrupted.
How well do you know about the laws and systems for 'protecting educational activities'?
A book that will protect me with its '77 Cases of Violation of Educational Activities and Response Methods'.
What's important for teachers now is motivation and efficacy.
The young teachers I met were struggling to find a clear answer to the question, "Why do I teach?"
So, they try to avoid or leave the teaching profession.
For today's young people, for whom clear reasons, reasonable outcomes, and satisfaction are paramount in any given situation, teaching is no longer seen as a desirable or attractive career.
The results were clearly evident in the 2024 college entrance exams.
The competition rate for teacher training departments such as teachers' colleges and teacher training colleges was very low.
I am worried about the future of education.
When teachers come alive, the educational field comes alive.
Teachers need psychological, mental, and physical motivation for their teaching profession.
We need to restore the motivation and teaching efficacy of teachers who will take the lead in educational activities.
We must understand the difficulties teachers face and actively provide institutional and emotional support for them.
For our educational field to be revitalized, we must make teaching a respected and desirable profession.
The one and only book that protects kindergarten and daycare teachers!
This book is dedicated to teachers who are hurt by malicious complaints and whose educational activities are being disrupted.
How well do you know about the laws and systems for 'protecting educational activities'?
A book that will protect me with its '77 Cases of Violation of Educational Activities and Response Methods'.
What's important for teachers now is motivation and efficacy.
The young teachers I met were struggling to find a clear answer to the question, "Why do I teach?"
So, they try to avoid or leave the teaching profession.
For today's young people, for whom clear reasons, reasonable outcomes, and satisfaction are paramount in any given situation, teaching is no longer seen as a desirable or attractive career.
The results were clearly evident in the 2024 college entrance exams.
The competition rate for teacher training departments such as teachers' colleges and teacher training colleges was very low.
I am worried about the future of education.
When teachers come alive, the educational field comes alive.
Teachers need psychological, mental, and physical motivation for their teaching profession.
We need to restore the motivation and teaching efficacy of teachers who will take the lead in educational activities.
We must understand the difficulties teachers face and actively provide institutional and emotional support for them.
For our educational field to be revitalized, we must make teaching a respected and desirable profession.
- You can preview some of the book's contents.
Preview
index
ㆍRecommended article
ㆍIntroduction
Chapter 1: Our Mindfulness Story
1.
Respect for teachers' authority to ensure stable implementation of early childhood education
2.
Teachers of Life Wisdom vs. Education? Providers of Care Services
3.
Just because the target audience is young doesn't mean the expertise is lacking!
4.
Another challenge for teachers: emotional labor
5.
They give the bottle and medicine, parents
6.
Burnout: A Cause of Teacher Apathy
7.
Resilience, the power to get back up again
Chapter 2: Building a Trusting Relationship with Parents: Empathy and Communication
1.
Recognize parents as partners
2.
Teachers and parents create an educational community, a team.
3.
The key to a trusting relationship is careful observation and understanding of the child.
4.
As teachers develop their expertise, their trust grows.
5.
Raising sensitivity to parental reactions
6.
Consulting with parents as an early childhood education expert
Chapter 3: Parent Complaint Response Manual
1.
Strengthening teachers' attitudes toward civil complaints
2.
The role of managers in handling complaints
3.
Preparation of educational institutions to respond to complaints
4.
Complaint details by case
5.
Case-by-Case Complaint Response Manual
Case 1: Telephone verbal abuse (swearing, threats, etc.)
Case 2: Long and repeated calls without justifiable reason
Case 3: Face-to-face verbal abuse (swearing, threats, etc.)
Case 4: Sexual Harassment
Case 5: Violence
Chapter 4: Understanding the Laws and Systems for Protecting Educational Activities
1.
Right to teach and right to protect educational activities
2.
Examining the laws and systems for protecting educational activities
3.
Legal status and teaching authority of kindergarten teachers
4.
Legal status and teaching authority of childcare teachers
5.
Learn about violations of educational activities
6.
Responding to Violations of Educational Activities
Chapter 5: Case Study 77: Responding to Complaints About Infringement of Educational Activities
Part 1: Institutional Operations
1.
Teacher, how many years have you been teaching?
2.
Please help me find the item I lost during the field trip.
3.
Please don't control my child's behavior.
4.
Teacher, take good care of the child!
5.
I can't stand my parents' verbal abuse.
6.
Swearing at the teacher in front of the children
7. Everything is shown on CCTV.
8.
If you do this one more time, I'll ruin the daycare.
9.
Please send home two A4 pages of observation logs every day.
10.
Are you a doctor?
11.
I was branded because of the teacher
12.
Please don't let our child A play with me.
13.
I recorded my conversation with the teacher and posted it on Mom Cafe.
14.
I grabbed the teacher by the collar and shook him.
15.
I reported child abuse in the home.
16.
Can someone who has no interest in children be a teacher?
17.
Are there mosquitoes in the daycare?
18.
Request the teacher's personal contact information
19.
Please change the vehicle route.
20.
I refuse to submit my photo and personal information consent form.
21.
The car arrived late.
22.
I think the teacher is being unkind to our child.
23.
They threaten the teacher just by listening to the child's story.
24.
Please change your clothes
25.
Please do not play outside.
26.
My career is important too
27.
My child's underwear often gets wet.
28.
My child has bruises on both buttocks.
29.
Oh my! I didn't realize it was this fast.
30.
Please do not take pictures with ○○.
31.
My second child, who doesn't have any symptoms of the contagious disease yet, will go to school.
32.
I didn't change your diaper this morning! Please change your diaper.
33.
You wipe off and reapply sunscreen every 30 minutes, right?
34.
The child's clothes were torn at kindergarten.
Is compensation possible?
35.
Another kid touched my kid's genitals in the bathroom.
36.
I would like to receive the household newsletter in multiple languages through a translation service.
37.
I want to park inside the kindergarten when picking up and dropping off my child.
38.
What should I do about sexual harassment between same-sex peers?
39.
Teacher, please change my child's class.
40.
Show me some underwear
Part 2 Guidance for Infants and Toddlers
41.
You may feel embarrassed when changing diapers.
42.
The baby keeps biting the pacifier.
43.
What if I tell you to read a book alone?
44.
The child hits the teacher
45.
The teacher hit my foot with a stick.
46.
I have a food allergy
47.
There's something in my nose.
48.
If it's not a meat dish, I spit it out or throw it up.
49.
Every morning, he makes excuses about not wanting to go to daycare.
50.
I hid it in my treasure chest
51.
I feel comfortable talking to adults.
52.
Don't cut in and go back!
53.
Please change my clothes
54.
What should I do with a picky eater?
55.
It disappears as soon as it's time to clean up.
56.
I'm going to be number one!
57.
Kindergarten and home life are different.
58.
Teacher! ○○ did ~
59.
I just want to look around
60.
A child who cries when things don't go his way
61.
I said to do it first, so do as I say!
Part 3 Safety
62.
I was threatened by my parents
63.
Parents ask for phone calls after work.
64.
Teacher, please show me your nails.
65.
How will you take responsibility if there are any scars?
66.
Please let A leave
67.
I want an apology from the parents of the child who hit my child.
68.
My child hurt his eye while playing alone.
69.
A toddler was stung by a bee during a nature experience activity.
70.
What are the treatment and compensation for injuries sustained by children during field experience learning?
71.
I need a medication order form
72.
Can a third party other than a parent claim medical expenses?
73.
An outside contractor's employee was injured at a kindergarten.
74.
A parent reported a school bus passenger for child abuse.
75.
There was an accident while the kindergarten school bus was running.
76.
What are the compensation measures for parental injuries and harm that occur during educational activities?
77.
It's a fracture, but it wasn't found.
ㆍAppendix
Appendix 1 Teacher Self-Reflection Checklist
Appendix 2: Teacher Job Manual Case Study
Appendix 3: ADHD Testing Checklist for Toddlers
Appendix 4: Self-Inspection Checklist for Video Information Processing Equipment in Kindergartens and Daycare Centers
Appendix 5: Poster for Parent Education
Appendix 6: Parent Education Poster (Poster 1 on Respecting the Human Rights of Childcare Workers)
Appendix 7: Parent Education Poster (Poster 2 on Respecting the Human Rights of Childcare Workers)
Appendix 8: Claim Procedures for 17 Provincial School Safety Mutual Aid Associations and Daycare Center Safety Mutual Aid Associations
Appendix 9 Field Experience Learning Field Trip Checklist
Appendix 10: Child Rights Protection Self-Assessment Checklist
ㆍIntroduction
Chapter 1: Our Mindfulness Story
1.
Respect for teachers' authority to ensure stable implementation of early childhood education
2.
Teachers of Life Wisdom vs. Education? Providers of Care Services
3.
Just because the target audience is young doesn't mean the expertise is lacking!
4.
Another challenge for teachers: emotional labor
5.
They give the bottle and medicine, parents
6.
Burnout: A Cause of Teacher Apathy
7.
Resilience, the power to get back up again
Chapter 2: Building a Trusting Relationship with Parents: Empathy and Communication
1.
Recognize parents as partners
2.
Teachers and parents create an educational community, a team.
3.
The key to a trusting relationship is careful observation and understanding of the child.
4.
As teachers develop their expertise, their trust grows.
5.
Raising sensitivity to parental reactions
6.
Consulting with parents as an early childhood education expert
Chapter 3: Parent Complaint Response Manual
1.
Strengthening teachers' attitudes toward civil complaints
2.
The role of managers in handling complaints
3.
Preparation of educational institutions to respond to complaints
4.
Complaint details by case
5.
Case-by-Case Complaint Response Manual
Case 1: Telephone verbal abuse (swearing, threats, etc.)
Case 2: Long and repeated calls without justifiable reason
Case 3: Face-to-face verbal abuse (swearing, threats, etc.)
Case 4: Sexual Harassment
Case 5: Violence
Chapter 4: Understanding the Laws and Systems for Protecting Educational Activities
1.
Right to teach and right to protect educational activities
2.
Examining the laws and systems for protecting educational activities
3.
Legal status and teaching authority of kindergarten teachers
4.
Legal status and teaching authority of childcare teachers
5.
Learn about violations of educational activities
6.
Responding to Violations of Educational Activities
Chapter 5: Case Study 77: Responding to Complaints About Infringement of Educational Activities
Part 1: Institutional Operations
1.
Teacher, how many years have you been teaching?
2.
Please help me find the item I lost during the field trip.
3.
Please don't control my child's behavior.
4.
Teacher, take good care of the child!
5.
I can't stand my parents' verbal abuse.
6.
Swearing at the teacher in front of the children
7. Everything is shown on CCTV.
8.
If you do this one more time, I'll ruin the daycare.
9.
Please send home two A4 pages of observation logs every day.
10.
Are you a doctor?
11.
I was branded because of the teacher
12.
Please don't let our child A play with me.
13.
I recorded my conversation with the teacher and posted it on Mom Cafe.
14.
I grabbed the teacher by the collar and shook him.
15.
I reported child abuse in the home.
16.
Can someone who has no interest in children be a teacher?
17.
Are there mosquitoes in the daycare?
18.
Request the teacher's personal contact information
19.
Please change the vehicle route.
20.
I refuse to submit my photo and personal information consent form.
21.
The car arrived late.
22.
I think the teacher is being unkind to our child.
23.
They threaten the teacher just by listening to the child's story.
24.
Please change your clothes
25.
Please do not play outside.
26.
My career is important too
27.
My child's underwear often gets wet.
28.
My child has bruises on both buttocks.
29.
Oh my! I didn't realize it was this fast.
30.
Please do not take pictures with ○○.
31.
My second child, who doesn't have any symptoms of the contagious disease yet, will go to school.
32.
I didn't change your diaper this morning! Please change your diaper.
33.
You wipe off and reapply sunscreen every 30 minutes, right?
34.
The child's clothes were torn at kindergarten.
Is compensation possible?
35.
Another kid touched my kid's genitals in the bathroom.
36.
I would like to receive the household newsletter in multiple languages through a translation service.
37.
I want to park inside the kindergarten when picking up and dropping off my child.
38.
What should I do about sexual harassment between same-sex peers?
39.
Teacher, please change my child's class.
40.
Show me some underwear
Part 2 Guidance for Infants and Toddlers
41.
You may feel embarrassed when changing diapers.
42.
The baby keeps biting the pacifier.
43.
What if I tell you to read a book alone?
44.
The child hits the teacher
45.
The teacher hit my foot with a stick.
46.
I have a food allergy
47.
There's something in my nose.
48.
If it's not a meat dish, I spit it out or throw it up.
49.
Every morning, he makes excuses about not wanting to go to daycare.
50.
I hid it in my treasure chest
51.
I feel comfortable talking to adults.
52.
Don't cut in and go back!
53.
Please change my clothes
54.
What should I do with a picky eater?
55.
It disappears as soon as it's time to clean up.
56.
I'm going to be number one!
57.
Kindergarten and home life are different.
58.
Teacher! ○○ did ~
59.
I just want to look around
60.
A child who cries when things don't go his way
61.
I said to do it first, so do as I say!
Part 3 Safety
62.
I was threatened by my parents
63.
Parents ask for phone calls after work.
64.
Teacher, please show me your nails.
65.
How will you take responsibility if there are any scars?
66.
Please let A leave
67.
I want an apology from the parents of the child who hit my child.
68.
My child hurt his eye while playing alone.
69.
A toddler was stung by a bee during a nature experience activity.
70.
What are the treatment and compensation for injuries sustained by children during field experience learning?
71.
I need a medication order form
72.
Can a third party other than a parent claim medical expenses?
73.
An outside contractor's employee was injured at a kindergarten.
74.
A parent reported a school bus passenger for child abuse.
75.
There was an accident while the kindergarten school bus was running.
76.
What are the compensation measures for parental injuries and harm that occur during educational activities?
77.
It's a fracture, but it wasn't found.
ㆍAppendix
Appendix 1 Teacher Self-Reflection Checklist
Appendix 2: Teacher Job Manual Case Study
Appendix 3: ADHD Testing Checklist for Toddlers
Appendix 4: Self-Inspection Checklist for Video Information Processing Equipment in Kindergartens and Daycare Centers
Appendix 5: Poster for Parent Education
Appendix 6: Parent Education Poster (Poster 1 on Respecting the Human Rights of Childcare Workers)
Appendix 7: Parent Education Poster (Poster 2 on Respecting the Human Rights of Childcare Workers)
Appendix 8: Claim Procedures for 17 Provincial School Safety Mutual Aid Associations and Daycare Center Safety Mutual Aid Associations
Appendix 9 Field Experience Learning Field Trip Checklist
Appendix 10: Child Rights Protection Self-Assessment Checklist
Into the book
Teaching authority refers to the teacher's rights and authority.
Teacher authority, which corresponds to the professional authority and rights of teachers, is an essential element in teaching and guiding infants and toddlers in the educational field.
To ensure the stable implementation of early childhood education, teachers' authority must be sufficiently guaranteed and respected.
It also requires effort from the teacher himself.
We must not forget that teachers themselves must make efforts to ensure that their authority is guaranteed and maintained, while receiving respect, positive support, and cooperation for stable and effective early childhood education and care activities.
--- From “Respect for Teachers’ Rights for Stable Implementation of Early Childhood Education”
If the pressure and stress on teachers are not sufficiently relieved and continue to accumulate, it can lead to psychological burnout as feelings of helplessness and frustration build up and affection for children disappears.
Especially in early childhood education, relationships with parents have a significant impact on the operation of educational activities, so if problems arise in the relationship with parents, the psychological burden is bound to be great.
Therefore, when teachers' education and care, educational outcomes based on the growth and development of infants and toddlers, and parents' trust and positive cooperation are in harmony, motivation and enthusiasm for teaching will be maintained, preventing teacher burnout.
Positive interaction among educational institutions, parents, and teachers is essential for stable and effective education and care in educational settings.
--- From "The Cause of Teacher Apathy, Burnout"
To recover when I'm feeling tired and worn out, I need to remember that the feelings I'm experiencing are temporary.
When you feel overwhelmed by difficult and negative emotions, pause for a moment and examine what those emotions are trying to tell you.
And you have to acknowledge those feelings and make an effort to come out of them.
Because emotions are temporary and cyclical, trying to get out of them will help you recover.
Resilient people are able to bounce back quickly and stronger than before after experiencing adversity.
--- From "The Power to Get Back Up, Resilience"
The term ‘violation of teachers’ rights’ was widely used to mean ‘violating teachers’ rights and causing harm,’ but in 2016, the ‘Special Act on the Improvement of Teachers’ Status and Protection of Educational Activities’ changed the term ‘violation of teachers’ rights’ to ‘violation of educational activities.’
To address the misunderstanding that the more teachers' rights are emphasized and the more they claim to protect them, the more students' rights are ignored, the more the term "teacher rights" has been changed to "right to protect educational activities," and the term "violation of teachers' rights" has been changed to "violation of educational activities."
The right to teach is not an authority symbolized by coercion and negative connotations, but rather a means to achieve the legitimate goal of educational activities, and is a right that must never be violated.
Teacher authority, which corresponds to the professional authority and rights of teachers, is an essential element in teaching and guiding infants and toddlers in the educational field.
To ensure the stable implementation of early childhood education, teachers' authority must be sufficiently guaranteed and respected.
It also requires effort from the teacher himself.
We must not forget that teachers themselves must make efforts to ensure that their authority is guaranteed and maintained, while receiving respect, positive support, and cooperation for stable and effective early childhood education and care activities.
--- From “Respect for Teachers’ Rights for Stable Implementation of Early Childhood Education”
If the pressure and stress on teachers are not sufficiently relieved and continue to accumulate, it can lead to psychological burnout as feelings of helplessness and frustration build up and affection for children disappears.
Especially in early childhood education, relationships with parents have a significant impact on the operation of educational activities, so if problems arise in the relationship with parents, the psychological burden is bound to be great.
Therefore, when teachers' education and care, educational outcomes based on the growth and development of infants and toddlers, and parents' trust and positive cooperation are in harmony, motivation and enthusiasm for teaching will be maintained, preventing teacher burnout.
Positive interaction among educational institutions, parents, and teachers is essential for stable and effective education and care in educational settings.
--- From "The Cause of Teacher Apathy, Burnout"
To recover when I'm feeling tired and worn out, I need to remember that the feelings I'm experiencing are temporary.
When you feel overwhelmed by difficult and negative emotions, pause for a moment and examine what those emotions are trying to tell you.
And you have to acknowledge those feelings and make an effort to come out of them.
Because emotions are temporary and cyclical, trying to get out of them will help you recover.
Resilient people are able to bounce back quickly and stronger than before after experiencing adversity.
--- From "The Power to Get Back Up, Resilience"
The term ‘violation of teachers’ rights’ was widely used to mean ‘violating teachers’ rights and causing harm,’ but in 2016, the ‘Special Act on the Improvement of Teachers’ Status and Protection of Educational Activities’ changed the term ‘violation of teachers’ rights’ to ‘violation of educational activities.’
To address the misunderstanding that the more teachers' rights are emphasized and the more they claim to protect them, the more students' rights are ignored, the more the term "teacher rights" has been changed to "right to protect educational activities," and the term "violation of teachers' rights" has been changed to "violation of educational activities."
The right to teach is not an authority symbolized by coercion and negative connotations, but rather a means to achieve the legitimate goal of educational activities, and is a right that must never be violated.
--- From “Right to Protect Educational Rights and Educational Activities”
GOODS SPECIFICS
- Date of issue: August 26, 2024
- Page count, weight, size: 288 pages | 502g | 177*235*20mm
- ISBN13: 9791191724646
- ISBN10: 1191724646
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